Senior SOC Analyst, Abuse Operations

What You’ll Be Doing :

• Evaluating cloud abuse, communicating with submitters, and helping customers stay mission focused with DigitalOcean.
• Analyzing network traffic for compromised systems, negating denial of service attacks, and locating resource abuse.
• Investigating, identifying and mitigating cloud abuse such as DDoS attacks, malware distribution networks, phishing attacks, etc.
• Resolving technical customer facing abuse investigations with unique service level objectives.
• Incident handling live incidents, in a transparent manner reducing impact of malicious events on the internet.
• Triaging corporate Security Information and Event Management (SIEM) based alerts with investigative analysis tactics for remediation.
• Proactively hunting for threats, purple teaming activities, and working with penetration testers on product abuse research.
• Uncovering novel malicious trends of abuse, communicating the significance to leadership, and advocating for improved product protections.
• Enhancing technical and strategic automations within daily workflows to remove operational bottlenecks.
• Providing weekly highlights to internal teams across our engineering and infrastructure functions.
• Harvesting of security data, converting data into actionable intelligence, and performing action with the knowledge gained.
• Understanding DigitalOcean’s complete production environment, from applications to infrastructure, keeping up-to-date with material changes and future directions.
• Coaching and mentoring other skilled security practitioners across application, information, and infrastructure security.

What We’ll Expect From You :

• A high degree of curiosity and aptitude, with a clear passion around security as a lifestyle.
• Significant experience in one or more of the following fields :
• Security Monitoring / Incident Handling
• Trust and Safety
• Proactive Threat Hunting
• Threat Intelligence Collection / Threat Investigation / Dissemination
• Network Security / Cloud Security
• Security Operations
• Ability to diagnose, troubleshoot, and resolve security alerts and abuse investigations.
• Understanding of hardware, software, and networking; distributed computing; virtualization; high-performance storage systems;

databases; and cloud computing.

• Understanding of TCP / IP concepts, application protocols, database structures, and working with Unix / Linux.
• Intellectual curiosity and self-motivation to perform complex tasks.
• Clear written and verbal communication skills to include; technical writing, presenting, coaching, and mentoring.
• Ability to provide and receive clear, direct, and honest feedback for continuous improvement.
• The ability to remain optimistic and passionate when overcoming security obstacles at scale in both reactive and proactive situations.
• Consistently improving security as the platform scales, driving continuous improvement through data collection and correlation, being mindful that security should be an efficiency enabler for the business - not a detractor.
• Significant experience handling live investigations in response to intrusions and cloud compromises.
• A forward looking perspective on collaborating with security engineering, tackling each problem with a degree of creativity that uses previous internal / external approaches as a data point.
• Bonus :
• Ability to build tools, concept code, script, or automate classes of problems instead of manual response (Python, Go, Ruby, Bash)

Why You’ll Like Working for DigitalOcean :

We reward our employees . The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary;

bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.

We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow.

We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs.

We provide all employees with reimbursement for relevant conferences, training, and education.

We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits.

In the United States, these include health insurance, flexible vacation, retirement benefits, a generous parental leave program, and additional resources to support employees' overall well-being.

While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.

• We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
30+ days ago