Mining Technology Product SpecialistFinning Canada • Kamloops, Thompson-Nicola Regional District, CA
Mining Technology Product Specialist
Finning Canada • Kamloops, Thompson-Nicola Regional District, CA
5 days ago
Job type
- Full-time
- Permanent
Job descriptionProvide ongoing guidance to help customers maximize value from advanced technology solutions. Collaborate with customers during updates, upgrades, and optimization initiatives. Optimize CAT technologies at mining sites through direct technical engagement. Perform system administration for Fleet, Terrain, Site Awareness, and DSS technologies. Support calibration, commissioning, and integration of new / existing equipment. Manage onboard and system configurations to ensure reliable operations. Diagnose and resolve software, configuration, hardware, and networking issues. Conduct root cause analysis and support maintenance teams in corrective actions. Identify system failures, serviceability issues, and product performance gaps. Deliver technical documentation and mentoring to customer and Finning site teams. Provide mentorship and cross‑functional knowledge sharing to build technical capability. Query system databases to generate operational insights. Produce / maintain detailed reports on system performance, utilization, and failure trends. Recommend process improvements based on data‑driven analysis and documentation review. Customer Technical Support, Continuous Improvement, and Optimization : Work closely with customers and internal technical teams to optimize CAT technologies at mining sites. Provide expert guidance to ensure customers maximize the value of advanced technologies. Software Updates and Hardware Upgrades : Assist in implementing software updates and hardware upgrades at customer operations, ensuring systems remain current and reliable. Calibration and Commissioning : Support calibration and commissioning of new and existing equipment for optimal performance. Advanced Troubleshooting and Issue Resolution : Diagnose and resolve complex technical issues across hardware, software, and network components. Collaborate with and assist maintenance technicians in identifying problems, applying root cause analysis, and implementing corrective actions to minimize downtime and reduce costs. Fleet Management System Administration : Manage configuration, integration, and optimization of Fleet, Terrain, Site Awareness, and DSS systems. Ensure seamless interoperability with mine planning and operational workflows. Database Familiarity and Reporting : Maintain and query system databases to extract operational insights. Develop and deliver detailed reports on system performance, equipment utilization, and failure trends for stakeholders. Documentation and Process Improvement : Create and review technical documentation, SOPs, and troubleshooting guides. Recommend process improvements based on data‑driven insights. Collaboration with Customer Teams : Partner with operational, mine planning, and maintenance teams to ensure smooth technology adoption and usage. Failure Trend Analysis : Investigate product failure trends, analyze serviceability issues, and provide actionable recommendations for continuous improvement. Mentoring and Training : Deliver technical training and cross‑functional knowledge sharing to enhance team capabilities. Technical Expertise : Minimum 3+ years in a technical support or operations role with strong troubleshooting skills. Experience with mining technology systems preferred. Education : Post‑secondary education in Mining Engineering, Mechanical Engineering, Civil Engineering, Computer Science, or related fields. Fleet Management Systems : Hands‑on experience with major fleet management platforms (e.g., CAT MineStar, Wenco, Modular) including configuration, monitoring, and optimization. Database Knowledge : Proficiency in SQL or similar database tools for querying, reporting, and data analysis. Reporting Skills : Ability to create detailed operational and performance reports using tools like Power BI, Tableau, or Excel. Networking and GPS / GNSS Systems : Familiarity with networking protocols and positioning systems. Field Experience : At least 2 years of field‑based technical support or commissioning experience. Mining and Construction Background : Prior exposure to mining operations or heavy civil construction is an asset. Analytical Mindset : Strong problem‑solving skills with the ability to interpret data and provide actionable insights.
Company : Number of Openings : 1 Worker Type : Permanent Position Overview : Location : Near Prince George | 14x14 Days | Camp and Travel provided from Prince George | Full-Time, Permanent
Join our team as a Mining Technology Product Specialist and help revolutionize mining operations with cutting‑edge CAT technologies. In this role, you will partner with mine planning and operational teams to optimize fleet management systems, improve performance, and drive efficiency. You will tackle complex technical challenges, from system integration and calibration to advanced troubleshooting and data analysis. Your expertise will empower customers to maximize technology value while reducing downtime and improving productivity. If you are a problem‑solver with mining experience and a passion for innovation, this is your opportunity to make a real impact.
What’s in It for You
- Earning potential of $125,000 to $135,000+ including salary plus annual bonus
- Comprehensive benefits starting day one
- Pension & share purchase plans
- RRSP & TFSA options
Job Description
Customer Relations — 30%
Partner with site operational, mine planning, and maintenance teams to support smooth adoption and effective use of CAT technologies.>
Technical Support — 30%
Troubleshooting — 20%
Training / Mentoring — 10%
Reporting / Data Analysis — 10%
Key Responsibilities
Qualifications
Additional Skills
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, or mental or physical disabilities. Finning is committed to collaborating with and providing reasonable accommodations or adjustments to individuals with disabilities. If you require an adjustment or accommodation at any point during the recruitment process, please inform your recruiter.
#J-18808-Ljbffr
Create a job alert for this search
Mining Technology Product Specialist • Kamloops, Thompson-Nicola Regional District, CA
Similar jobs
Location : Near Prince George | 14x14 Days | Camp and Travel provided from Prince George | Full-Time, Permanent.Join our team as a Mining Technology Product Specialist and help revolutionize mining ...Show more
At Orica, it’s the power of our people that leads change and shapes our futures.Every day, all around the world, our people help mobilise vital resources essential to progress.Established in 1874, ...Show more
Peter Lucas Project Management invests in people, community, and cutting-edge technology to provide gold standard project delivery.
We are currently looking for a Project Manager to join our team.At...Show more
Do you love working on vehicles or GSE? What about working around airplanes? Well, Executive Aviation is looking for a full-time Auto Technician to work on our Gr...Show more
Do you love healthy, organic products? Want to work in a fun environment that helps you grow and thrive? Come to work at Nature's Fare Markets.
DEPARTMENT MANAGER - PRODUCE - New Store - Chilliw...Show more
Product Manager, Specialty Products.Location : Remote - Anywhere in Canada or Hybrid - Kingston, Toronto or Montreal.The total target compensation (TTC) range, including salary and target bonus, is ...Show more
A leading technology company is seeking a Mining Technology Product Specialist to revolutionize mining operations with CAT technologies.
This role focuses on optimizing fleet management systems, imp...Show more
Product Support Sales Representative .K-$125k annually – plus bonus eligible.Full-time, flexibility required for travel and overtime as needed.
Provided when travelling .Big Country ...Show more
What You’ll Do – The Role.Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.Test, measure...Show more
Based in Canada - Start the new year with true autonomy and financial growth.Work locally, supported by an experienced, culture-first team.
Sell print and digital ad products & solutions, with i...Show more The successful candidates will be available to work AM / PM, weekdays and weekends up to 24 hours per week.Do you love fresh, organic, local produce? Are you creative and have an eye for compos...Show more 
The Service Technician is responsible for inspecting, diagnosing, repairing and servicing mechanical and electrical systems and components of commercial transport trucks.
At Peterbilt Pacific, we ai...Show more The Body Shop Technician is responsible for maintaining a high-quality repair level while working in a production driven environment.
Apprentices are welcome to apply!.At Peterbilt Pacific, we ...Show more A leading equipment service provider in Canada is looking for Technical Service Representatives to provide support for mining equipment.
In this permanent role, you will build customer relationships...Show more 
Kognitive Sales Solutions, is seeking highly motivated sales-oriented individuals who can create excitement and connections with consumers in-store.
As a Field Marketing Representative, you will be ...Show more Peter Lucas Project Management.Project Engineer – Studies & Proposals.At Peter Lucas we offer a variety of work, professional development, and learning opportunities that come from workin...Show more 
Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers.Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditi...Show more Location : Near Prince George | 14x14 Days | Camp and Travel provided from Prince George | Full-Time, Permanent.Join our team as a Mining Technology Product Specialist and help revolutionize mining ...Show more
Mining Technology Product Specialist
Finning Canada • Kamloops
Full-time +1
Last updated: 5 days ago • Promoted
Red Seal Mechanic (Heavy Duty or Truck and Transport) FLY IN FLY OUT (British Columbia)
Orica • Kamloops, BC, CA
Full-time
Last updated: 6 days ago • Promoted
Project Manager - PL#10469
Peter Lucas Project Management Inc. • Kamloops, BC, Canada
Full-time
Last updated: 9 days ago • Promoted
GSE Technician
Executive Aviation • Kamloops, BC, Canada
Full-time
Last updated: 30+ days ago • Promoted
Produce Department Manager - New Store - Chilliwack
Nature's Fare Markets • Kamloops, BC, Canada
Full-time
Last updated: 8 days ago • Promoted
Product Manager, Specialty Products
Empire Life • kamloops, bc, ca
Full-time +2
Last updated: 3 days ago • Promoted
CAT Mining Tech Solutions Specialist
Finning • Kamloops
Full-time
Last updated: 5 days ago • Promoted
Product Support Sales Representative
Big Country Equipment Repair • Kamloops, BC, Canada
Full-time
Last updated: 16 days ago • Promoted
Field Service Technician
Total Power Limited • Kamloops, BC, Canada
Full-time
Last updated: 26 days ago • Promoted
Media Sales Representative
Best Version Media • Kamloops, BC, Canada
Permanent
Last updated: 5 days ago • Promoted
Produce Team Member
Nature's Fare Markets • Kamloops, BC, Canada
Full-time
Last updated: 30+ days ago • Promoted
Service Technician
Peterbilt Pacific • Kamloops, BC, Canada
Full-time
Last updated: 30+ days ago • Promoted
Body Shop Technician
Peterbilt Pacific • Kamloops, BC, Canada
Full-time
Last updated: 30+ days ago • Promoted
Mining Equipment Technical Service Specialist (TSR)
Finning • Kamloops
Full-time +1
Last updated: 5 days ago • Promoted
Field Sales Representative
Kognitive Sales Solutions • Kamloops, BC, Canada
Full-time
Last updated: 15 days ago • Promoted
Project Engineer - Studies & Proposals - PL#82869
Peter Lucas Project Management Inc. • Kamloops, BC, Canada
Full-time
Last updated: 15 days ago • Promoted
Heavy Equipment Technician - Field
Wajax Limited • Kamloops, BC, CA
Full-time
Last updated: 5 days ago • Promoted
Mining Technology Product Specialist
Finning • Kamloops
Full-time +1
Last updated: 5 days ago • Promoted