Logistics Coordinator

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Join Amrize as a Customer Value Center Representative and help construct whats next. If you're ready to put your skills to work on projects that matter — and build a career with a company that’s building North America — we want to hear from you!

Overview

About The Role

Responsible for ensuring that our customers receive timely and appropriate customer service from order taking and fulfillment to proactive value selling. Maintaining a strong working relationship and open communication with customers, truck vendors, sales team, logistics / distribution team and plant operations personnel is key in that role. The incumbent will manage the day-to-day contact with the contract truck vendors to schedule / arrange delivery for customer orders.

What You’ll Accomplish

• Responsible for the order taking & order fulfillment processing for pick up or delivery (including assignment of carriers, as applicable).
• Main point of contact for carriers. Taking care of pro-active daily calls with carriers and maintaining relationship.
• Meet and exceed customer expectations in compliance with policies, practices and procedures.
• Timely response to customer or carrier complaints with appropriate follow up, including escalation as required.
• Responsible to monitor carrier performance and identify patterns for optimization potential.
• Responsible for utilizing and managing inventory and allocation, including selection of supply.
• Collaborate with sales team, logistics team, carriers and customers.
• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviours.

What We’re Looking For

Additional Requirements

What We Offer

This posting is for an existing vacancy at Amrize Canada Inc.

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