Commercial insurance brokers - service
Job Profile :
- Hold a valid AMF license as a damage insurance broker.
- Minimum one year of experience in commercial insurance.
- Driven by customer service or sales, possessing good computer skills (Office Suite).
- Proficiency in both French and English, both oral and written, as international partners (clients, suppliers, etc.) are involved.
Desired Values and Skills :
- Knowledge of Tam and Policy Works systems (an asset).
- Excellent listening and communication skills.
- Desire to provide exceptional customer service and build strong client relationships.
- Negotiation skills.
- Analytical and synthetic thinking.
- Critical and attentive to details.
- Organizational skills; Accountability and reliability in execution, speed, and quality of work.
- Flexibility and adaptability with a developed problem-solving sense.
- Autonomous, yet enjoys collaborating and working in a team.
Tasks and Responsibilities :
- Identify and assess clients' risks and needs.
- Analyze and evaluate risks, identifying clients' needs.
- Negotiate on behalf of clients with various insurers.
- Advise clients on products best suited to their situation.
- Monitor client renewal schedules.
- Perform policy renewals and modifications as requested by clients.
- Record transactions in the TAM and Policy Works systems.
- Build a trusting relationship with different insurers.
- Develop trust and loyalty with clients.
- Have knowledge of all products and services offered by different insurers.
- Perform any other related tasks.
Benefits :
- Competitive group insurance program (dental, eyewear, etc.).
- Continuous training and development program.
- Accessible management team.
- Work-life balance program (telecommuting or flexible schedule possible, enhanced personal leave).
- Employee recognition program (various bonuses and commissions, employee of the year awards, etc.).
- Health and wellness program.
- Retirement savings plan.
- Insurance discounts.
- Modern and dynamic working environment.
- Access to a wide range of insurers.
- Social and professional activities.
Salary range : $65,000 to $85,000.
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