Bilingual Licensed Insurance Advisor

Job Description

As a Bilingual Licensed Insurance Advisor , you are responsible for selling Health & Dental, Travel, and Life Insurance. You will be handling inbound sales calls, making outbound calls, and handling online interactions with clients who have expressed interest in discussing our products in a professional, effective manner.

We have customers waiting to speak with you, we generate the leads.

This is a unique opportunity for motivated salespeople who already hold a valid LLQP license, or who have the right skills to obtain this requirement before your start date. Manulife will cover the cost of an accredited education provider for the Harmonized LLQP course, as well as the exam and licensing fees.

What will you be doing?

Handling inbound calls from new clients interested in Health & Dental, Travel, and Life Insurance

Making outbound calls to clients who have shown interest in discussing our options.

Assisting clients through online chats, and other digital channels

Providing advice, discovering client needs, and offering solutions to meet those needs

Accurately recording needs analysis, and other client information through an online system

Meeting sales, quality, and compliance measures on a monthly, quarterly, and annual basis

Building rapport with clients through professional, personalized service to foster your own sales pipeline

Supporting various marketing / sponsor campaigns

Being the voice of the customer by sharing their feedback with the greater team, and raising any suggestions, concerns, or feedback on how we can improve

Who are we looking for?

Bilingual is required (French / English) - The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec. High-energy individuals who are excellent communicators both verbally and written, and who have great active listening skills

People that love to obsess about customers, and thrive in an environment where they are part of a strong team

People who are motivated by sales targets, and who want to take control of their total earnings potential

You can seamlessly progress between an open office environment, and working from home

You demonstrate the ability to persuade and negotiate using a consultative sales approach over the phone or through online chat

You show strong attention to detail when gathering client information, conducting a thorough needs' analysis, offering personalized solutions, identifying sales opportunities, and closing the sale

You have proven problem-solving skills, and the ability to communicate with a wide variety of clients to ensure an effective solution is reached

You are comfortable navigating multiple programs / screens at the same time while working with clients. This includes an ability to learn internal systems along with a proficiency in MS Outlook, Salesforce, and other web-based systems

The following would be assets for you to have :

Telephone sales or call centre experience

Insurance experience dealing with Accident & Sickness, and Life Insurance

Post-secondary degree : however, equivalent business experience is strongly considered

Familiarity with Salesforce, or other CRM tool

Flexibility – we are open between the hours of 8 : 00 am - 8 : 00 pm EST, Monday to Friday and 10am-5pm EST on Saturdays

What can we offer you?

A competitive compensation package including a base salary, and a monthly performance incentive to accelerate your earnings potential

A comprehensive benefits package, including Group Benefits from day one, paid vacation, and a group RSP matching plan, and future enrollment in our Global Share Ownership Plan

A dedicated 4-week training program designed to have you ready to join our sales team

A collaborative working environment which fosters friendly competition

Ongoing coaching and support from your direct leader, dedicated peers, and other members of our department

Our Values at Manulife

Own it – We feel empowered making decisions and take action to deliver our mission

Think big – Anything is possible. We can always find a better way

Share your humanity – We build a supportive, diverse and thriving workplace

Get it done together – We’re surrounded by an amazing team. Do it better by working together

Obsess about customers – We predict their needs and do everything in our power to satisfy them

Do the right thing – We act with integrity and do what we say

Montreal

LI-Hybrid

M-CA-IN-CM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife / JohnHancock, we embrace our diversity. We strive to attract,developandretaina workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin,colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers toprovideequal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent withapplicable laws and Manulife / John Hancock policies. To request a reasonable accommodation in the application process, contact

Salary & Benefits

Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education / training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact for additional information.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption / surrogacy and wellness benefits, and employee / family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.