Job Description
Job Description
At Pure , we believe that exceptional customer service is essential for a successful business. As a Customer Service Representative , you play a crucial role in shaping our customers' experience and satisfaction.
You are the frontline ambassador of our company, entrusted with building positive relationships and ensuring that every interaction leaves a lasting impression.
Your dedication to resolving inquiries, providing solutions, and delivering unparalleled service directly impacts our reputation and growth.
Delivering excellence and making a difference in the lives of our valued customers every day is the main goal of our customer service team!
Responsibilities of the Customer Service Representative :
Identifying opportunities to suggest additional products or services that complement the customer's purchase
Setting up displays and promotional materials to draw customer attention
Highlighting premium products and promoting upgrades
Updating customer account information
Assisting with billing inquiries and payment processing
Ensuring seamless communication and service delivery
Implementing company sales strategies in customer interactions
Coordinating with sales, technical support, and other departments to resolve complex issues
Adapting sales techniques to meet the needs of different customer segments
Requirements :
Associate Degree in business, communications, or related fields
Previous experience in customer service, sales, communications, or a similar field
Proficiency in multitasking, prioritizing, and time management
Excellent communication and interpersonal skills
A friendly and positive demeanour
Must be available Full-Time
Must be comfortable working in person and willing to commute to our office every day
The Customer Service Representatives are rewarded with :
Positive and supportive environment of inclusion and diversity
Ongoing training and career growth opportunities within our organization
Travel opportunities to attend industry events
Competitive compensation package with performance and retention bonuses
Ready to channel your enthusiasm for customer service into a rewarding career opportunity? Apply today and join us in exceeding customer expectations!
Customer Service Representative- Work From Home
Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...
Customer Service Representative
Customer Service Representatives. We are searching for qualified customer service reps with personality and people skills. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ...
Customer Service Representative
Customer Service Representative – ICBC Auto . Do you have experience with ICBC batching and inventory for fleets? Looking for an exciting opportunity as a Customer Service Representative? Look no further!. Analyze client inquiries by providing information on products, services and matching customer ...
Customer Service Representative
As a Customer Service Representative, you will be responsible for working directly with our customer service team to increase and support our promotional event & sales strategies. Customer Service Representative - New Expansion!. For our Customer Service Representatives, we are looking fo...
Customer Service Representative (Canada) – Day, Evening and Overnight Agent, 24/7/365
The Customer Service Representative (CSR) position is pivotal in facilitating the initiation of Teladoc Health Canada cases related to one or more medical services offered, alongside supporting Telemedicine consultations, and assisting Teladoc Health members & patients. Leveraging their expertise in...
Customer Service Representative
This position is responsible for contributing to the MCAP's Servicing team, you will assist clients with any questions in regards to MCAP products and services while maintaining the highest level of service and complying with policies, practices and procedures. Minimum 1 year customer service experi...
Customer Service Representative (Natural Health Company)
Customer Service Representative. We call our Customer Care Representatives –. Updating the records of customer interactions, processing customer accounts, and filing documents. You’ve got a solid customer service background. ...
customer service representative supervisor
Secondary (high) school graduation certificate.Co-ordinate, assign and review work.Requisition materials and supplies.Organize and maintain inventory.Heures de travail: 30 to 40 hours per week....
Customer Service Representative
Customer Service Representative. Jukebox is a global online printing company serving customers who value the highest quality printing and customer services. We are looking for an experienced Customer Service Representative to join our Toronto team in the dynamic Liberty Village. The Customer Service...
Customer Services Representative - Broadway Branch
While this job is posted as a Customer Service Representative, internally, we title it a Member Service Representative, always putting members at the centre of everything we do. To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individ...