- Work Term : Permanent
- Work Language : English
- Hours : 40 hours per week
- Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience : 7 months to less than 1 year
- or equivalent experience
Budgetary responsibility
$1,500,001 - $4,000,000
Tasks
- Train other workers
- Record and prepare minutes of meetings, seminars and conferences
- Determine and establish office procedures and routines
- Schedule and confirm appointments
- Manage training and development strategies
- Answer telephone and relay telephone calls and messages
- Oversee the analysis of employee data and information
- Answer electronic enquiries
- Oversee development of communication strategies
- Compile data, statistics and other information
- Advise senior management
- Respond to employee questions and complaints
- Order office supplies and maintain inventory
- Arrange travel, related itineraries and make reservations
- Greet people and direct them to contacts or service areas
- Set up and maintain manual and computerized information filing systems
- Type and proofread correspondence, forms and other documents
- Conduct research
- Provide customer service
- Maintain and manage digital database
- Plan, organize, direct, control and evaluate daily operations
Supervision
3-4 people
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Windows
- MS Word
- MS Access
- MS Office
Area of specialization
Correspondence
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Repetitive tasks
- Large workload
- Work with minimal supervision
Screening questions
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
Support for persons with disabilities
- Provides physical accessibility accommodations (for example : ramps, elevators, etc.)
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
- Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
- Offers mentorship programs that pair newcomers and / or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
Support for youths
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and / or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
- Offers mentorship, coaching and / or networking opportunities for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
- Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example : job fairs, outreach programs etc.)
- Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example : adapting to different organizational structures)
- Supports Veterans in translating their military skills and experience into the language of the civilian job market
- Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example : gradually increasing hours and responsibilities, etc.)
Support for Indigenous people
Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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