Parts counter clerk - retail

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 30 to 40 hours per week
• Education:
• Expérience:

Education

• No degree, certificate or diploma

Work site environment

• Dusty

Work setting

• Retail business

Tasks

• Answer telephone and relay telephone calls and messages
• Clean and maintain office, supply area or warehouse
• Conduct sales calls
• Perform general office duties
• Set-up displays of retail parts and accessories
• Address customers' complaints or concerns
• Advise on use and appropriateness of goods or parts
• Handle cash transactions
• Identify, label and catalogue items received
• Maintain records on inventory control system
• Prepare and track work orders
• Prepare requisition orders to replenish parts and supplies
• Process incoming requisitions
• Receive, unpack and sort incoming parts, supplies and materials
• Sell spare and replacement parts
• Ship, deliver or pick up parts, products or equipment
• Store items in warehouse, tool room or supply area
• Operate cash register
• Operate computerized inventory record keeping and re-ordering systems
• Co-ordinate maintenance and repair services
• Perform data entry
• Estimate or quote prices, credit or contract terms, warranties and delivery dates
• Provide advice about merchandise
• Conduct sales transactions through Internet-based electronic commerce
• Provide customer service
• Advertise and/or promote products, sales or services
• Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
• Prepare merchandise for purchase, rental or lease
• Maintain sales records for inventory control
• Assist in display of merchandise

Computer and technology knowledge

• Inventory control software
• MS Office
• SAP (FI/CO / HR / MM / OT SD)
• Internet

Equipment and machinery experience

• Industrial lift trucks and fork-lifts

Area of work experience

• Marketing

Parts specialization

• Marine
• Motorcycle
• Recreation vehicle
• Small engines and generators
• Snowmobile

Sales experience

• Media advertising

Security and safety

• Criminal record check
• Driver's validity licence check

Transportation/travel information

• Valid driver's licence

Work conditions and physical capabilities

• Attention to detail
• Bending, crouching, kneeling
• Fast-paced environment
• Physically demanding
• Repetitive tasks
• Standing for extended periods
• Work under pressure
• Combination of sitting, standing, walking

Weight handling

• Up to 23 kg (50 lbs)

Own tools/equipment

• Steel-toed safety boots

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Values and ethics
• Hardworking

Employment terms options

• Early morning
• Flexible hours
• Morning

Experience

• Experience an asset

Employment terms options

• Day

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Group insurance benefits
• Registered Retirement Savings Plan (RRSP)