Position Summary
:Technical focus on customer service to help resolve requests for FOX customers with service and warranty work Performs services requiring more in-depth product knowledge of a greater number of products.
Position Responsibilities:
Specific Knowledge, Skills or Abilities Required:
Position Qualifications:
Education:
High school diploma or equivalent
Experience:
2+ years of experience working as a technical customer service representative or other experiences in the bicycle industry, or possible other applicable mechanical industries that make for a well-rounded technician
Work Environment and Physical Requirements:
Service/repair center workshop
Lift up to 50 lbs. frequently
Requires walking, standing, bending and lifting for long periods of time
Vision abilities required to validate and enter data on computer
.
Compensation Range
$41,981.16 - $57,724.10 CADThe compensation range for this position is specific to the locations listed above and is the range Fox reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.
Technical Customer Service Representative 2 • Burnaby, CA BC
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