Talent.com
OpenRoad Auto Group
Appointment Coordinator-OpenRoad Honda BurnabyOpenRoad Auto Group • Burnaby, British Columbia, Canada
Appointment Coordinator-OpenRoad Honda Burnaby

Appointment Coordinator-OpenRoad Honda Burnaby

OpenRoad Auto Group • Burnaby, British Columbia, Canada
12 days ago
Job type
  • Full-time
Job description
DRIVING POSSIBILITIES

Position:Appointment Coordinator

Status:
Full-Time

Dealership:OpenRoad Honda Burnaby

Department:
Service

Compensation
: $20 - $24 per hour

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing
23 brands
across
44 locations
) with a shared vision to become the national automotive leader in customer experience. As one of "Canada's Best Employers" and "Best Managed Companies", we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

A Career at OpenRoad Means You'll Enjoy:

  • Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen
  • Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
  • Comprehensive extended health and dental plan (applicable for full-time positions only)
  • Strong focus on training, development, and internal promotion opportunities
  • Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
  • Be part of a culture that celebrates you through employee recognition programs and engagement events
ROLE & RESPONSIBILITIES:

  • Handling customer calls regarding appointment cycle, and ensuring all service appointments are scheduled when due.
  • Review unconfirmed appointments in the system and contact customers to confirm several days prior to scheduled appointment date.
  • Contact customers to make them aware of outstanding recalls or campaigns and book the required appointments.
  • Contact customers who are due for maintenance to book appointments.
  • Offer alternative dates and/or times and book new appointments into the system when customer is unavailable for scheduled appointment.
  • Monitor incoming e-mail appointments and book as necessary.
  • Conduct follow-ups with service customers shortly after their service or repair, along with determining and documenting the quality of their visit.
  • Take note of all customer comments and feedback and forward to the Service Manager.
  • Update customer information on file.
  • Report all and any customer complaints to Service Manager.
  • Attend meetings and training as required.
  • Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
  • This position will be expected to perform other duties as assigned by management.
  • OpenRoad reserves the right to modify this job description as business needs require.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

  • 2 years of experience in customer relations.
  • Strong organizational and people skills.
  • Some knowledge of automotive equipment parts and accessories.
  • Good computer skills and ability to maintain records using a computerized appointment system.
  • Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
  • Ability to make sound decisions in a manner consistent with the essential job functions.
  • Ability to work constructively with members from all departments within the dealership.
Internal Candidates:

To be considered, please complete and submit the Internal Endorsement Form available on SharePoint. Please ensure all required information is provided, as incomplete submissions may delay the application process.

We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential.

Grow Your Career at OpenRoad!

We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Create a job alert for this search

Appointment Coordinator-OpenRoad Honda Burnaby • Burnaby, British Columbia, Canada

Similar jobs

Burnaby Administrative Assistant at Watson Gloves

Rise PeopleBurnaby, Metro Vancouver Regional District, CA
Full-time

Elevate your administrative career with Watson Gloves in Burnaby, BC, as an Administrative Assistant.This on-site position focuses on creating a well-structured and welcoming office space that supp... Show more

 • Promoted

B2B Appointment setter/Sales Rep

YaaLk TechnologiesVancouver, Metro Vancouver Regional District, CA
Full-time

About the job B2B Appointment setter/Sales Rep.We are currently seeking Appointment Setters to work remotely.In this role you will be making outbound outreach via phone, email, Linkedin other chann... Show more

 • Promoted

Proposal Coordinator

McCuaig & Associates Engineering LtdBurnaby, Metro Vancouver Regional District, CA
Full-time +1

McCuaig & Associates is seeking a.This position is for a 12-month maternity leave coverage with a high expectation that it will become a permanent full-time position.The successful candidate will a... Show more

 • Promoted

Proposal Coordinator

Architecture49 Inc.Vancouver, Metro Vancouver Regional District, CA
Full-time

Proposal Coordinator – Vancouver.We offer a comprehensive and customizable benefits package, including a share purchase program, RRSP matching program, flexible schedule, hybrid work environment, c... Show more

 • Promoted

Recruiting Coordinator

Insight GlobalVancouver, Metro Vancouver Regional District, CA
Full-time

Vancouver Canada, Hybrid schedule Tues/Wed/Thurs in office.Regional Expertise: Deep familiarity with North American hiring logistics, including time zone management.Technical Expert: Power-user sta... Show more

 • Promoted

Membership Sales Dynamo

Orangetheory Fitness CanadaBurnaby, Metro Vancouver Regional District, CA
Full-time

A leading fitness brand in Burnaby is seeking a passionate individual to join their Orange team.The role involves welcoming clients, presenting fitness concepts, managing front desk operations, and... Show more

 • Promoted

Remote Appointment Setter - 60k / Year

Spade RecruitingSquamish, British Columbia
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausSquamish, BC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Sales Development Representative 2-Burnaby

UNAVAILABLEBurnaby, Metro Vancouver Regional District, CA
Full-time

About TEKsystems and TEKsystems Global Services.We accelerate business transformation for our customers.We bring real-world expertise to solve complex technology, business and talent challenges—acr... Show more

 • Promoted

Recruiter Position in Burnaby with TEKsystems

TEKsystemsBurnaby, Metro Vancouver Regional District, CA
Full-time

Forge a path in recruitment with TEKsystems in Burnaby, BC, as a dedicated IT Recruiter.Focus on talent acquisition, relationship-building, and leveraging technology in recruitment.Begin your journ... Show more

 • Promoted

Service Technician - Burnaby BC

GoodLife FitnessVancouver, Metro Vancouver Regional District, CA
Full-time

Who is a Service Technician? The Service Technician role is responsible for all aspects of repair and maintenance of our clubs.It specializes in either fitness equipment or facility repair, ensurin... Show more

 • Promoted

Remote Appointment Setter - Start Your Growth Career

srecruitingVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A recruitment company is seeking an Appointment Setter to join their remote team.This role offers full training, making it ideal for individuals with no prior experience.Candidates should possess b... Show more

 • Promoted

Sales Support Specialist in Burnaby

Upper Canada Forest ProductsBurnaby, Metro Vancouver Regional District, CA
Full-time

Drive customer satisfaction with Upper Canada Forest Products as a Sales Support Specialist in Burnaby, BC.Enhance client experiences, resolve inquiries, and grow your account portfolio in a full-t... Show more

 • Promoted

Marketing Coordinator

Perkins&WillVancouver, Metro Vancouver Regional District, CA
Full-time

We are seeking a talented and enthusiastic Marketing Coordinator to join our highly collaborative and dynamic marketing team.The position can be located in our Vancouver or Calgary studio.Working c... Show more

 • Promoted

Receptionist & Sales Coordinator

Vancouver MitsubishiVancouver, Metro Vancouver Regional District, CA
Full-time

An amazing opportunity to fill a true hybrid position at a dynamic automotive dealership in the heart Of Vancouver, BC.You will join and support our Vancouver Team with an emphasis on sales and adm... Show more

 • Promoted

Appointment Coordinator-OpenRoad Honda Burnaby

OpenRoad Auto Group LimitedBurnaby
Full-time

Position: Appointment Coordinator.Dealership: OpenRoad Honda Burnaby.We believe in doing good for our customers and for ourselves.Whether it’s launching the most anticipated model of the year or pu... Show more

 • Promoted

Sales / Project Coordinator, Formwork / Shoring | Formworks / Shoring Contractor | Vancouver | [...]

Moving2Canada.comVancouver, Metro Vancouver Regional District, CA
Full-time +1

Formwork Contractor seeking experienced and business-minded Sales / Project Coordinator who will support the Sales Team in all initiatives and work assignments received from Senior Sales Representa... Show more

 • Promoted

Burnaby Retail Sales Associate Position

Roots Corp.Burnaby, Metro Vancouver Regional District, CA
Full-time

Join our dynamic retail team as a Sales Associate in Burnaby, BC, where your commitment to exceptional service and relationship building will shine.This position is essential in fostering long-term... Show more

 • Promoted

CanREA Membership and Business Development Role

Canadian Renewable Energy Association (CanREA)Vancouver, Metro Vancouver Regional District, CA
Full-time

Elevate your career with the Canadian Renewable Energy Association as a Membership and Business Development Coordinator.This full-time, remote position focuses on member services, CRM enhancements,... Show more

 • Promoted

Residential Property Coordinator in Vancouver

Reside ManagementVancouver, Metro Vancouver Regional District, CA
Full-time

Advance your career as a Property Coordinator with Reside Management in Vancouver, B.This role will harness your communication and organizational skills, with required weekend availability.As a Res... Show more