Looking for a leadership role where your skills help deliver exceptional customer experiences and open doors to future opportunities across Trans Global Service The Brick and LFL Group
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As a Call Centre Supervisor at Trans Global Service (TGS) you will lead the daily operations of a call centre team focused on appliance repair and customer support.This is a hands-on operations leadership role responsible for coaching agents onboarding new hires managing schedules and driving service performance in a fast-paced environment.This role is ideal for a call centre leader who is ready to take ownership of team performance training and day-to-day operations.About Trans Global Service
Trans Global Service (TGS) is the service organization of LFL Group Canadas largest retailer of furniture appliances and electronics.With more than 300 team members across Canada TGS provides appliance and furniture repair installation and assembly services for LFL customers manufacturers extended warranty companies and consumers.Operational Leadership Responsibilities
Trans Global is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment application and selection process. If you require an accommodation at any stage of the process please let the hiring manager know or reach out to
Required Experience:
Manager
Call Centre Supervisor • Edmonton, Alberta, Canada
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