People Services Advisor (ER / LR)

Position Summary

PEOPLE SERVICES ADVISOR (ER & LR)

JOB ID: 6883 - EXCLUDED

REGULAR/FULL-TIME

LOCATION: BURNABY, B.C (Hybrid)

To be considered for this role, applications MUST be submitted online, by clicking on 'Apply' below.

• Join one of BC’s Top Employers!
• Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!

BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.

THE ORGANIZATION

BC Housing is a provincial Crown Corporation that develops, manages and administers a wide range of subsidized housing options for those most in need across the province to address critical gaps across the housing continuum ranging from emergency shelter through to rent assistance in the private market and affordable home ownership. Share in the rewards of working with an organization that offers challenging work and competitive compensation and supports the growth and development of its people.

Our mission is to provide access to safe, quality, accessible, and affordable housing options. We do this to promote strong, inclusive communities where people can thrive.

BC Housing offers competitive salaries and an excellent benefits package. But a job is more than a pay cheque. We also offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they’ve helped provide safe, affordable housing for British Columbians. And while they’re here, employees can take advantage of many opportunities:

• In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
• Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
• Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
• Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program!).
• An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
• Participation in community and charitable events.

** Please note: Eligibility for benefits offered is based on employment status **

PEOPLE SERVICES ADVISOR:

$85,649 - $100,764 (Annually) - actual salary offered commensurate with education, experience and internal parity.

Reporting to the Director, Labour Relations & Occupational Health and Safety, the People Services Advisor is responsible for managing an assigned portfolio by providing advice, guidance and assistance to managers regarding routine employee relations, performance and attendance management, contract interpretation and administration, and other related matters. He/she/they monitors adherence to collective agreements, regulations and HR policies. The position responds to queries related to HR policies, procedures and practices, undertaking assigned HR projects and conducting research to adopt HR best practices.

CANDIDATE PROFILE:

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• Bachelor’s degree in Human Resources Management or other relevant discipline.
• Considerable related experience in employee relations and/or human resources within a unionized environment.
• Or an equivalent combination of education, training and experience acceptable to the Employer.

KNOWLEDGE, SKILLS AND ABILITIES:

• Sound knowledge and understanding of the philosophies, practices and processes relating to human resources, employee relations, labour relations.
• Sound knowledge and understanding of Commission and government human resources policies, practices and procedures, collective agreement provisions, terms and conditions of employment and applicable legislations including Employment Standards.
• Sound knowledge of grievance and arbitration processes, including evidence gathering, witness preparation, and case presentation.
• Some knowledge of progressive discipline principles and investigative interview techniques.
• Sound knowledge of seniority systems, collective agreement interpretation principles, and contract administration.
• Ability to effectively administer applicable human resources programs and provide advice and guidance to managers in the resolution of HR and employee relations issues.
• Ability to analyze collective agreement language and apply arbitral jurisprudence to workplace situations.
• Ability to analyze situations, determine appropriate courses of action, and make effective decisions.
• Ability to establish and maintain constructive working relationships with all levels of Commission staff, unions, and government and employment agencies.
• Ability to exercise discretion, tact, diplomacy and good judgment.
• Ability to travel periodically.
• Excellent organizational and time management skills.
• Excellent communication, presentation, facilitation and interpersonal skills.
• Proficient in the use of HRIS computer systems and computer applications including proficiency in MS Office (Word, Excel).