Director, Client Relations

International Financial Group
Montreal, Quebec
$40 an hour
Temporary

Our client, a top Financial Institution in Canada is looking to hire a Director, Client Relations to their team for an initial 12-month contract.

This role is operating on a hybrid model 1x a week in office with the office being located in Montreal.

Responsibilities Include :

  • Understand the business needs of customers and build strong relationships with them by providing effective and proactive service coupled with efficient reactive claims handling
  • Participate in the set-up process by working closely with plan sponsors, advisors and the head office set-up team
  • Provide services based on the service model of Retirement Savings Products and Services, Canada
  • Participate in meetings of the pension committee and review of investment options.
  • Provide assistance and information to the Financial Education team and the National Training Advisor team for continuing education needs

Qualifications :

  • Experience in the Canadian pension industry
  • Bilingual (French and English)
  • Knowledge of non-registered group retirement and savings plans
  • Undergraduate degree (in administration, economics or finance, an asset)
  • Understanding of laws and regulations governing pension plans and investments
  • A CEBS or RPA title, an asset
  • 30+ days ago
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