Director, Client Relations
International Financial GroupMontreal, Quebec30+ days ago
Salary
CAD40 hourlyJob descriptionExperience in the Canadian pension industry Bilingual (French and English) Knowledge of non-registered group retirement and savings plans Undergraduate degree (in administration, economics or finance, an asset) Understanding of laws and regulations governing pension plans and investments A CEBS or RPA title, an asset
Our client, a top Financial Institution in Canada is looking to hire a Director, Client Relations to their team for an initial 12-month contract. This role is operating on a hybrid model 1x a week in office with the office being located in Montreal.
Responsibilities Include :
- Understand the business needs of customers and build strong relationships with them by providing effective and proactive service coupled with efficient reactive claims handling
- Participate in the set-up process by working closely with plan sponsors, advisors and the head office set-up team
- Provide services based on the service model of Retirement Savings Products and Services, Canada
- Participate in meetings of the pension committee and review of investment options.
- Provide assistance and information to the Financial Education team and the National Training Advisor team for continuing education needs
Qualifications :