Bicycle Mechanic

Job Description

Job Description

Scooteretti thrives to be the very best retailer of electric bicycles and accessories in Canada. As Canada's only Bosch Certified eBike Expert retailer we take pride in offering our customers the very best service and support.

We’re looking for a dynamic and mature individual who has a passion in being the very best in everything they do. If you are creative, energetic, and possess a positive customer mindset - we want to hear from you!

Bicycle Mechanic Job Description

Service Department

• Assist in new bike builds, tune ups and repairs on customer bikes to ensure company expectation and safety standards are being met and exceeded.
• Participate in packing and shipping of online bike sales.
• Maintain a high degree of cleanliness and organization of the repair shop area.
• Update customer files in the POS system.
• Participates in offsite logistics
• Follow proper safety practices and comply with health and safety regulations.

Customer Service :

• Ensure all customer service standards are being met.
• Ability to explain required bike repair or tune up needs to customers.
• Work with customers to understand their concerns and accurately diagnose issue.
• Handle any customer concerns in a professional manner.
• Answer phone and assist customers when possible or direct customer to correct team member
• Assist with customers on the sales floor when sales staff are busy.
• Be familiar with the company’s POS and online system to complete sales, returns, exchanges and online sales.
• Help maintain a positive work environment.

Your ability to adapt to various situations, environment, challenges, job duties and work

schedules will be crucial to your success.

Qualifications :

• One year minimum experience in bike repair and assembly
• Team player and exceptional communication and interpersonal skills
• Ability to work in a fast-paced setting
• Strong multi-tasking skills
• Great time management
• Ability to work independently
• English language (written and verbal) required
• French language considered a plus

Scooteretti is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We offer a competitive compensation plan and comprehensive benefits package which includes health, dental, and a health care spending account to eligible to full time employees.

Join our team and make a significant impact in a thriving retail environment.

Company Description

The Essence of Quality in Electric Bicycles

Established in 2010 in the vibrant heart of Ottawa's Byward Market, Scooteretti emerged not just as an electric bicycle retailer, but as a pioneer in reshaping the ebike experience.

Our founder, Will, with a vision for sustainable and innovative transportation, created a space where this vision would come to life.

We pride ourselves on our selection of electric bicycles, predominantly crafted in Europe and known for high manufacturing standards, and powered by Bosch systems, ensuring unparalleled performance and reliability for our customers.

Our values are the foundation of Scooteretti. They guide every decision, every innovation, and every interaction.

Pursue Excellence in Every Ride :

Committed to providing the highest quality and safest electric bicycles, we never compromise on the standards that set us apart.

Embrace Sustainability :

Actively contributing to a greener future, we champion electric bicycles as sustainable alternatives, reducing carbon footprints one ride at a time.

Foster Inclusion and Respect :

At Scooteretti, everyone belongs. We ensure an environment of respect and dignity, welcoming cyclists of all backgrounds and skill levels.

Maintain Integrity and Trust :

Depend on us for honesty and transparency. Our commitment to integrity is unwavering, in our products, our service, and our business practices.

Champion Innovation :

Keeping the pioneering spirit alive, we continually embrace the latest advancements in ebike technology, staying ahead in a fast-evolving industry.

Cultivate Community and Relationships :

Our customers are at the heart of what we do. We build lasting relationships based on trust, exceptional service, and a shared passion for ebikes.

Our Difference - Unwavering Commitment to Quality and Safety :

At Scooteretti, our essence revolves around an unwavering commitment to quality and safety. As Canada's only Bosch eBike Expert level retailer, we represent the pinnacle of quality in the world of electric bicycles.

Our product selection is rigorously curated, ensuring each item aligns with our high standards. This commitment to excellence sets us apart, offering our customers the best in ebike technology and design.

We stand by our philosophy : no compromises on quality and safety.

Company Description

The Essence of Quality in Electric Bicycles r n r nEstablished in 2010 in the vibrant heart of Ottawa's Byward Market, Scooteretti emerged not just as an electric bicycle retailer, but as a pioneer in reshaping the ebike experience.

Our founder, Will, with a vision for sustainable and innovative transportation, created a space where this vision would come to life.

We pride ourselves on our selection of electric bicycles, predominantly crafted in Europe and known for high manufacturing standards, and powered by Bosch systems, ensuring unparalleled performance and reliability for our customers.

r n r nOur values are the foundation of Scooteretti. They guide every decision, every innovation, and every interaction.

r n r nPursue Excellence in Every Ride : r nCommitted to providing the highest quality and safest electric bicycles, we never compromise on the standards that set us apart.

r n r nEmbrace Sustainability : r nActively contributing to a greener future, we champion electric bicycles as sustainable alternatives, reducing carbon footprints one ride at a time.

r n r nFoster Inclusion and Respect : r nAt Scooteretti, everyone belongs. We ensure an environment of respect and dignity, welcoming cyclists of all backgrounds and skill levels.

r n r nMaintain Integrity and Trust : r nDepend on us for honesty and transparency. Our commitment to integrity is unwavering, in our products, our service, and our business practices.

r n r nChampion Innovation : r nKeeping the pioneering spirit alive, we continually embrace the latest advancements in ebike technology, staying ahead in a fast-evolving industry.

r n r nCultivate Community and Relationships : r nOur customers are at the heart of what we do. We build lasting relationships based on trust, exceptional service, and a shared passion for ebikes.

r n r nOur Difference - Unwavering Commitment to Quality and Safety : r n r nAt Scooteretti, our essence revolves around an unwavering commitment to quality and safety.

As Canada's only Bosch eBike Expert level retailer, we represent the pinnacle of quality in the world of electric bicycles.

Our product selection is rigorously curated, ensuring each item aligns with our high standards. This commitment to excellence sets us apart, offering our customers the best in ebike technology and design.

We stand by our philosophy : no compromises on quality and safety.