Support Care Navigator

Overview

Interprofessional Care Team Full Time Brampton, ON $26.59 - $31.45 CAD per hour

WellFortis seeking a Support Care Navigator to join our team (Lower Limb Preservation Program).

Position Summary

The Support and Care Navigator assists the client along their journey through WellFort’s programs and services. The SCN may be assigned to focus on one or more stages of the client’s journey, but generally they will have the capacity to support clients through intake, assessment and service delivery and provide instrumental and community support as needed, working within WellFort’s service delivery frameworks.

The SCN works as part of an inter-disciplinary team functioning both independently and with other staff in client support and education, as well as participating in WellFort outreach to priority populations.

Responsibilities

• As part of the circle of care supports clients with their care plans including Health Links
• Collaborates and delivers Shared medical appointments and other wellbeing initiatives
• Collaborates and delivers health promotion, education, prevention, and CDSM workshops
• Conducts intake interviews to ensure that clients meet WellFort’s mandate
• Registers clients and collects socio economic demographic and other relevant information
• Conducts client assessments such as PHQ9’s and others
• Leads Client Advisory Committees, client engagement and feedback mechanisms and client experience surveys
• Provides a comprehensive introduction to all eligible services
• Connects clients to appropriate community and social supports
• Provides a range of instrumental supports (forms, interpretation, and internal referrals)
• Initiates the discharge process and plans for clients as appropriate
• Conducts annual updates of socio economic demographics
• Maintains records, forms and electronic encounter data as required
• Ensures that the welcome area is welcoming and user friendly
• Provides back-up support for the front desk as required

Client Adviser, Support and Education in the Community

Health Promotion

Multimedia

Administration

Professional Development

Research

Other

Contribution to Team and Centre Activities

Qualifications, Experience & Skills

Disclaimer

DISCLAIMER : This job description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.

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