Bilingual French Customer Service Representative

Do you enjoy providing exceptional bilingual French customer service and supporting a sales team? Are you bilingual in French and English?

If so, we have a great opportunity for you!

Randstad is currently recruiting for a French Bilingual Customer Service and Sales position for a well-known, established pharmaceutical company in Oakville.

Type : 6 month contract with the possibility for extension / being brought on permanently

Hours : Full-time Monday to Friday 9 : 30-6 : 00pm

Salary : $24 / hr

Location : Oakville (QEW & 403)

Hybrid - Mondays and Fridays Work from Home

Industry : Pharmaceutical

Start Date : October 28th, 2024

Advantages

• Great Oakville location
• Long-term contract position with a high possibility of permanency
• Competitive pay
• Monday to Friday, 9 : 30 am to 6 : 00 pm
• Equipment provided
• Comprehensive training provided
• Opportunity for advancement
• Weekly pay
• Hybrid work schedule (Monday and Fridays work from home!)

Responsibilities

• Resolve critical business issues and solve situations related to orders, shipments, or other customer-related matters.
• Handle order placement, order status, and customer complaint issues.
• Deliver work that is well-executed, accurate, and attentive to detail.
• Use SAP and other Customer Service applications to access customer information, policies, and procedures.
• Interact with peers, supervisors, and managers to assist with orders and information.
• Provide outstanding customer service in English & French, and ensure quick response times of under 24 hours.

Qualifications

• Fluent in French (reading, writing, and speaking)
• 2+ years of experience in a call center or customer service office environment
• Strong attention to detail and problem-solving skills
• Excellent communication skills (written and verbal)
• Ability to multitask effectively
• Experience with SAP systems, salesforce and Excel is an asset

Summary

If you are a highly motivated, bilingual (english / french) and customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we encourage you to apply promptly.

We welcome all applications and please note that only those candidates selected for an interview will be contacted.

1) Apply online

2) Send a copy of your resume to "[email protected]" and mention "Bilingual CSR - Oakville"

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.