Warehouse Team LeadArrow Workforce Solutions • Brampton, Peel Region, CA

Warehouse Team Lead

Arrow Workforce Solutions • Brampton, Peel Region, CA

2 days ago

Job type

Full-time

Job description

Overview

Schedule : Monday–Friday, 8 : 00 AM – 4 : 00 PM

Location : Brampton, ON L6Y 0P5

Weekend Availability : Mandatory (Saturday & Sunday – on-call basis)

Job Summary

We are seeking a detail-oriented and experienced Team Lead to support Mantoria’s B2B (Wholesale) and Value-Added Services (VAS) operations. This role is responsible for overseeing daily warehouse floor activities, ensuring accurate and compliant fulfillment of wholesale orders, and providing hands-on leadership to warehouse associates.

The ideal candidate has a strong understanding of warehouse operations, B2B fulfillment workflows, and value-added services such as kitting, labeling, and customized packaging. This individual will play a key role in maintaining productivity, quality, and service-level standards while supporting continuous process improvement.

Responsibilities

Leadership & Coordination

Oversee day-to-day warehouse floor operations and provide direction to associates
Train and coach team members on B2B and VAS workflows, SOPs, labeling requirements, and compliance standards
Monitor productivity, attendance, safety, and workflow efficiency
Coordinate with Operations, Technology, and Partner teams to resolve issues and improve processes
Provide daily operational updates to management and escalate risks or concerns as needed

B2B / Value-Added Services (VAS) Operations

Maintain a strong working knowledge of B2B / wholesale fulfillment processes

Create, implement, and improve procedures for value-added services, including :

Kitting and assembly

Retail and customer-specific labeling

Packaging customization

Ensure compliance with retailer routing guides, service requirements, and shipping standards

Perform quality checks to verify order accuracy, labeling, and documentation

Outbound Fulfillment Duties

Order Picking : Accurately select SKUs and quantities per order requirements

Order Packing : Pack items according to merchant, carrier, and B2B specifications

Verification & Quality Control : Confirm accuracy before sealing or shipment

Labeling : Apply shipping, carton, pallet, and retailer-specific labels

General Warehouse Support

Load and unload inbound and outbound trucks

Print and apply shipping and compliance labels

Acknowledge Bills of Lading (BOLs) and Commercial Invoices

Assist with inventory counts and cycle counts

Maintain housekeeping and safety standards across work areas

Flex between departments as needed to support overall warehouse flow

Qualifications

Minimum 1 year of warehouse experience ; team lead or supervisory experience preferred

Must know how to operate Reach, Order Picker, and Counterbalance

Strong understanding of B2B and VAS workflows

Excellent communication, leadership, and problem-solving skills

Ability to work in a fast-paced, deadline-driven environment

Reliable, punctual, and team-oriented with a strong work ethic

Comfortable with standing, walking, lifting, and performing physical warehouse duties

Must be available for mandatory weekend on-call shifts

Work Environment & Physical Requirements

Warehouse environment with frequent standing and walking

Ability to lift, carry, and move materials as required

Exposure to warehouse equipment, loading docks, and production areas

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Warehouse Team Lead • Brampton, Peel Region, CA

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