Customer Service Representative

Be part of what makes us different.

Youll help create the welcoming fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for detail and a passion for teamwork youll ensure products are displayed beautifully and customers feel supported every step of their visit. Here are some of the other ways youll help us stand out:

• Deliver warm confident and engaging customer service that reflects Farm Boys commitment to the best fresh shopping experience.
• Welcome greet and assist customers using Farm Boy Service Standards while sharing your knowledge and enthusiasm for our products.
• Package stock and rotate merchandise on display counters and shelves ensuring high-quality presentation and accurate signage.
• Maintain clean safe and organized work and storage areas through general housekeeping duties including sweeping mopping and dusting.
• Follow all corporate policies and procedures with a strong focus on Health & Safety Food Safety and proper equipment use.
• Complete designated opening and closing procedures and support fellow Team Members as needed.
• Support the team with additional duties on a periodic basis.

Qualifications :

What you bring to the table.

We provide the opportunity and you bring the potential.

• A genuine passion for delivering engaging and exceptional customer service.
• Retail experience is considered an asset; an equivalent combination of education and experience will also be considered.
• The ability to work independently with attention to detail and pride in delivering quality results and maintaining cleanliness standards.
• A collaborative team-oriented approach supported by strong communication and organizational skills.
• Flexibility to work a dynamic schedule including evenings weekends and holidays.
• Fluency in English; French language skills considered an asset.

What we bring to the table.

At Farm Boy we believe in supporting our Team Members throughout their careers. From the head office to the individual store were proud to stand out in the market as a workplace that offers:

• Comprehensive benefit program and coverage that varies by position.
• Coverage may include healthcare dental care disability coverage life insurance and registered retirement savings program.
• A 10% discount on in-store purchases.
• On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
• The opportunity to support local neighbourhoods through our community programs.

Additional Information :

Grow a Career with us...

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career youre craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds identities and experiences to applyincluding those with non-traditional career paths.

We strive to create an environment where everyone feels valued respected and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.

Remote Work :

No

Employment Type :

Part-time

Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Experience: years
Vacancy: 1