Technical Lead SHC

TELUS International
Home Office, CA
Remote
Full-time

Allgemeine Angaben

Standort

CA - Home Office

Land

Kanada

Work Style

Hybrid

Jobbeschreibung

Here’s the impact you’ll make and what we’ll accomplish together

The Technical Lead plays a crucial role in driving technical innovation and leading engineering teams. This role requires a strong technical foundation, excellent leadership skills, and a passion for delivering high-quality software solutions.

The ideal candidate will be a seasoned software engineer with a deep understanding of serverless architectures and AWS technologies.

Responsibilities :

  • Technical Leadership : Provide technical leadership, mentoring, and guidance to engineering teams.
  • Architecture Design : Design and implement scalable and maintainable serverless architectures using AWS Lambda and other AWS services.
  • Development : Develop and deploy high-quality serverless applications using languages like TypeScript, Node.js, and Java.
  • Integration : Integrate AWS Lambda functions with other AWS services to create seamless workflows.
  • Performance Optimization : Monitor and optimize the performance and cost-efficiency of serverless applications.
  • Security : Implement robust security measures to protect sensitive data and systems.
  • Collaboration : Work closely with cross-functional teams to ensure alignment and deliver high-quality solutions.
  • Problem-Solving : Identify and resolve technical challenges, ensuring timely and effective solutions.

Qualifications and Skills

  • 7+ years of experience in software development, with a focus on serverless architectures.
  • Strong proficiency in AWS Lambda, TypeScript, Node.js, and Java.
  • Experience with AWS services like S3, DynamoDB, API Gateway, and Step Functions.
  • Implementing security best practices to ensure the safety of data and systems.
  • Integrating AWS Lambda functions with other AWS services, such as Amazon S3, Amazon DynamoDB, Amazon API Gateway, and AWS Step Functions.
  • Proficient with monitoring tools like Cloud Watch and AWS X-Ray.
  • Solid understanding of cloud security best practices.
  • Proficiency in CI / CD pipelines and DevOps practices.
  • Strong problem-solving and debugging skills.
  • Excellent communication and collaboration skills.
  • Experience with Agile methodologies (e.g., Scrum, Kanban).

Zusätzliche Stellenbeschreibung

Technical Lead sought to drive technical innovation, mentor teams, and deliver high-quality serverless applications on AWS.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first.

TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.

We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors.

With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace.

All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Ref Number

Req 00146764

2 hours ago
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