Talent.com
Bilingual Customer Service Representative (FR/EN)
Bilingual Customer Service Representative (FR/EN)Adecco Canada • Burlington, Ontario, CA
Bilingual Customer Service Representative (FR / EN)

Bilingual Customer Service Representative (FR / EN)

Adecco Canada • Burlington, Ontario, CA
13 days ago
Job type
  • Full-time
  • Temporary
  • Quick Apply
Job description

Adecco is currently hiring a full-time detail-oriented and customer-focused Customer Service Representative who is fluent in both French and English to support our client's Surgical, Vision Care, Key Account, Pharmaceutical, and Internal stakeholders. In this role, you will deliver exceptional service by processing orders, resolving customer inquiries, troubleshooting issues, and collaborating closely with Sales, Marketing, and Operations teams. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is committed to accuracy and high-quality service.

  • Pay Rate : $ 25.00 / hour
  • Location : Mississauga, ON
  • Schedule : flexible shifts 8-4 and 10-6
  • Job type : Temporary | Full-time |
  • Vacancy Status : This posting is for an existing vacancy .

Here's why you should apply :

  • Paid weekly accurate and on time
  • Strong health and safety programs
  • Medical and dental benefits once qualified
  • Free training programs
  • New and quicker onboarding process
  • Responsibilities :

  • Handle inbound calls, emails, and faxes from customers with professionalism and accuracy.
  • Enter, process, and troubleshoot orders received through phone, fax, and email.
  • Manage special order types such as equipment billing, auto shipments, consignment orders, custom-pak orders, and returns.
  • Address routine to complex customer inquiries with effective problem-solving skills.
  • Collaborate with Sales Representatives to resolve customer issues and provide timely updates.
  • Serve as a key point of contact for Sales, Marketing, and Operations teams.
  • Complete and process credit requests with accuracy and attention to detail.
  • Troubleshoot and correct EDI (Electronic Data Interchange) order errors.
  • Ensure all customer interactions and transactions are properly documented.
  • Manage personal performance metrics, including attendance and schedule adherence.
  • Stay current on product knowledge, policies, and procedures through training and ongoing learning .
  • Qualifications :

  • Secondary School Diploma (High School).
  • Post-Secondary Diploma or Certificate in a related field.
  • Fluency in English an French (verbal and written).
  • Previous experience in customer service, call center, or client-facing role preferred.
  • Strong communication and active listening skills.
  • Ability to multitask, prioritize, and manage time effectively.
  • Comfortable using CRM systems, ticketing platforms, and standard office software.
  • Problem-solving mindset and high attention to detail.
  • Customer-centric mindset with a focus on quality service
  • Attention to detail and commitment to accuracy
  • Ability to work independently and as part of a team
  • Mu st be legally eligible to work, and reside in Canada
  • Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

    At Adecco our purpose is simple : to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we're making the future work for everyone.

    @@j

    CAB0517

    Create a job alert for this search

    Bilingual Customer Service Representative FREN • Burlington, Ontario, CA

    Similar jobs
    Bilingual Warranty Services Representative

    Bilingual Warranty Services Representative

    IKO Global • Brampton
    Full-time
    IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthine...Show more
    Last updated: 12 days ago • Promoted
    Tarificateur(trice) bilingue principal(e) - burlington

    Tarificateur(trice) bilingue principal(e) - burlington

    Empire Vie • burlington, on, ca
    Full-time
    Tarificateur(trice) bilingue principal(e).Le (la) tarificateur(trice) principal(e) assure la rentabilité de la société par le biais de résultats favorables au chapitre de la mortalité en examinant ...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual Collections Specialist

    Bilingual Collections Specialist

    Vaco by Highspring • Oakville, Ontario, Canada
    Full-time
    Ongoing stewardship of a dedicated segment of customer accounts.Achieving a high-volume of communication and attempted communication over a combination of inbound and outbound telephone calls.Assis...Show more
    Last updated: 9 days ago • Promoted
    Bilingual Warranty Services Representative

    Bilingual Warranty Services Representative

    IKO North America • Brampton
    Full-time
    IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthine...Show more
    Last updated: 12 days ago • Promoted
    Bilingual Financial Advisor - burlington

    Bilingual Financial Advisor - burlington

    OPAL Corporate Connections • burlington, on, ca
    Full-time
    Vous aimez bâtir des relations de confiance et offrir un service de qualité qui fait la différence? Cette opportunité pourrait bien être pour vous! Notre client, une institution financière bien éta...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    French Private Tutoring Jobs Dunnville

    French Private Tutoring Jobs Dunnville

    Superprof • Dunnville, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual Customer Accounts Specialist

    Bilingual Customer Accounts Specialist

    Keurig Dr Pepper • Mississauga
    Full-time
    A leading beverage company is seeking a Customer Account Specialist in Mississauga, Canada.The successful candidate will be responsible for providing exceptional customer service, handling inquirie...Show more
    Last updated: 17 days ago • Promoted
    Contract Lawyer - Claims Escalations - French Language - burlington

    Contract Lawyer - Claims Escalations - French Language - burlington

    Epiq • burlington, on, ca
    Full-time
    Epiq is seeking Contract Lawyers fluent in French to join our team for a long-term (approximately one year) remote (Canada-based) contract. This position will support an Epiq claims department and i...Show more
    Last updated: 14 days ago • Promoted
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    Bilingual Source • mississauga, ON, ca
    Full-time
    Bilingual Customer Service Representative Introduction Our client is seeking a dependable, detail-orien...Show more
    Last updated: 1 hour ago • Promoted • New!
    Bilingual Customer Service Specialist (EN / FR)

    Bilingual Customer Service Specialist (EN / FR)

    John Brooks Company Limited • Mississauga
    Full-time
    A fluid handling solutions provider in Mississauga is looking for a Bilingual Customer Service Representative to enhance customer satisfaction through effective order processing and support.This ro...Show more
    Last updated: 19 days ago • Promoted
    Bilingual (English and French) Dealer Services Analyst

    Bilingual (English and French) Dealer Services Analyst

    Ford • Oakville
    Full-time
    Bilingual (English and French) Dealer Services Analyst.We get up every day, roll up our sleeves and build a better world together. At Ford, we’re all a part of something bigger than ourselves.Are yo...Show more
    Last updated: 4 days ago • Promoted
    US Canadian Tax Senior Consultant French Speaking - burlington

    US Canadian Tax Senior Consultant French Speaking - burlington

    JAM • burlington, on, ca
    Full-time +1
    Package : Negotiable + Bonus + Benefits.Location : Canada - remote working options available.Job Type : US / Canadian Tax Senior Consultant - Global Mobility Individual Tax. Language Requirements : Fren...Show more
    Last updated: 14 days ago • Promoted
    Bilingual Technical Support Representative / Returns Processing (English / French)

    Bilingual Technical Support Representative / Returns Processing (English / French)

    SOMFY Group • Mississauga
    Full-time
    INSPIRING A BETTER WAY OF LIVING ACCESSIBLE TO ALL.As the preferred partner for window and door automation, SOMFY is committed to inspiring new and better ways of living for all.As a French, family...Show more
    Last updated: 21 days ago • Promoted
    Bilingual Tenders & Contracts Specialist (EN-FR)

    Bilingual Tenders & Contracts Specialist (EN-FR)

    Getinge • Mississauga
    Full-time
    A leading medical technology company in Canada seeks a Bilingual Tenders and Contracts Specialist to oversee the tendering process and manage customer contracts. This role requires strong communicat...Show more
    Last updated: 21 days ago • Promoted
    Bilingual Representative, Customer Service

    Bilingual Representative, Customer Service

    Definity • Mississauga
    Full-time
    What can you expect in this role.Your shift will be scheduled between 8 : 00AM and 8 : 00PM EST.Respond promptly and professionally to incoming inquiries by telephone, or email.Taking ownership of each...Show more
    Last updated: 19 days ago • Promoted
    Bilingual Customer Service Representative (Insurance Industry) - BlueSky Personnel Solutions

    Bilingual Customer Service Representative (Insurance Industry) - BlueSky Personnel Solutions

    BlueSky Personnel Solutions • mississauga, on, ca
    Full-time
    Bilingual Customer Service Representative (Insurance Industry).Fully Remote (must live in the GTA).Our client, a Toronto-based company is seeking a. Bilingual Customer Service Representative.Insuran...Show more
    Last updated: 11 days ago • Promoted
    Customer Service Agent - 50k-60k / Year - Remote

    Customer Service Agent - 50k-60k / Year - Remote

    Spade Recruiting • Burlington, Ontario
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 13 days ago • Promoted
    Shop, Deliver, Earn Cash - Instacart

    Shop, Deliver, Earn Cash - Instacart

    Instacart Shoppers • vaughn, ON, CA
    Part-time
    Start earning money fast and be your own boss.Instacart is a leading retail enablement platform that works with grocers and retailers to transform how people shop. Instacart’s platform helps people ...Show more
    Last updated: 10 days ago • Promoted