Analyst - End User & Lab TechnologiesDynacare • Brampton, Peel Region, CA

Analyst - End User & Lab Technologies

Dynacare • Brampton, Peel Region, CA

1 day ago

Job type

Full-time

Permanent

Job description

Analyst – End User & Lab Technologies – Dynacare

Where YOU work makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Job Details

Status : Permanent, Full Time
Shift : Day Shift, 8 : 00 am – 4 : 00 pm
Discipline : Technology Solutions and Services
Work Style : Hybrid
Location : 115 Midair Court, Brampton, Ontario, L6T 5V1
Start Date : ASAP
Internal Posting Deadline : December 27, 2025

Benefits

Join an award‑winning "Top Employer" with meaningful and impactful career opportunities

Access a health and wellness benefits program that supports you and your loved ones

Grow and thrive with a dynamic, successful company through internal mobility opportunities

Invest in your future through RRSP match benefits and an employee stock purchase program

Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How You Will Make a Difference

Configure Endpoint Management platforms to suit the needs of the business (MECM / Intune)

Manage Windows endpoints using modern management tools such as Azure AD and Windows Autopilot

Centrally manage corporate mobile endpoints (iPhone, iPad, Samsung Mobile Phone)

Support Telephony systems with troubleshooting and MACD

Implement, operate, and maintain software distribution and upgrades to the various endpoints

Lead or participate in projects to implement or enhance client endpoints and related systems

Design, implement, and manage Microsoft Intune for mobile device management (MDM) and mobile application management (MAM)

Work with vendors to support Lab Equipment by designing processes and support models

Identify patterns and areas for improvement using data in assigned areas by applying scripting, automation, or application packaging and deployment methodologies

Develop & deliver training for client endpoint solutions to all internal stakeholders

Continuously create, review, and manage our internal documentation to ensure accuracy for our support teams and product handoff

Provide insightful projections and recommendations for client performance, security, and stability

Implement, document, and recommend configuration standards and train IT department staff on proper use of the firm’s mobile device management system according to established policies & procedures

What You Bring To The Role

3+ Years of relevant work experience as part of Information Technology teams or related education

Excellent knowledge / experience of Microsoft Azure, Intune, SharePoint, and Microsoft Teams

Strong experience in Android, iOS and Windows Device Enterprise Management

Strong experience in iOS Supervised and Unsupervised Management

Technical Skills

3+ years of relevant Endpoint management experience in an Enterprise PC environment

3+ years of experience with Windows, iOS and Android mobile device operating systems

2+ years of experience with deploying iOS Supervised controls and Apple Business Manager

Experience in Microsoft365 environment

Experience supporting VOIP systems

Social Process Skills

Effective communication (oral and written), interpersonal and organizational skills

Process oriented with a focus on continuous improvements

Ability to work through tickets on a platform like ServiceNow or BMC Remedy

Good problem-solving skills, seeks opportunities to increase customer satisfaction

Ability to work in a multi-functional team environment with rapidly changing priorities

Influencing – ability to impact decisions within and outside functional area within the context and prescribed limits established by the immediate manager

Collaborative and customer service oriented

Additional Information

Might require travel to other cities

Working on multiple projects and ability to prioritize

Should be able to lift at least 20 pounds to be able to lift and carry equipment to different sites and locations

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

Dynacare has been a "Top Employer" for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.

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Analyst End User Lab • Brampton, Peel Region, CA

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