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Medical Supplies Customer Service Representative - Vancouver BC
Medical Supplies Customer Service Representative - Vancouver BCUnipharm Wholesale Drugs • Richmond, Metro Vancouver Regional District, CA
Medical Supplies Customer Service Representative - Vancouver BC

Medical Supplies Customer Service Representative - Vancouver BC

Unipharm Wholesale Drugs • Richmond, Metro Vancouver Regional District, CA
30+ days ago
Job type
  • Full-time
Job description

Medical Supplies Customer Service Representative - Vancouver BC

Posted on Sep 30, 2022 | Location : Vancouver, BC | Job Type : Full-time | Salary : $18.00-$21.00 per hour

As an integral member of the Medical Supplies team, the Customer Service Representative will strive to deliver quality patient care and excellent customer service. You will be responsible for selling products, merchandise and services in a retail setting.

Primary Responsibilities

  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries
  • Measure and fit customers for various medical products
  • Handle and resolve customer complaints
  • Process orders
  • Receive shipments
  • Merchandise inventory by putting stock away on store shelves and optimizing displays for retail sales for the best customer experience while shopping with us!

Qualifications

  • High school diploma, general education degree or equivalent
  • Experience in handling cash
  • Knowledge of customer service principles and practices
  • Knowledge of relevant computer applications
  • Knowledge of administrative procedures
  • Experience in fitting for compression stocking and / or bracing an asset
  • Other Qualities

  • Interpersonal skills
  • Communication skills - verbal and written
  • Listening skills
  • Problem analysis and problem-solving
  • Attention to detail and accuracy
  • Data collection and ordering
  • Customer service oriented
  • Compassion and empathy
  • Adaptability
  • Initiative
  • Stress tolerance
  • Our Commitment To You

  • Providing a safe, secure and supportive environment
  • Flexible work schedules that allow for a healthy and fulfilling work-life balance
  • Providing the tools, training and resources necessary to achieve success
  • Continuous improvement, innovation and investment in technology
  • Benefits

  • Dental care
  • Extended health care
  • Schedule

  • 8 hour shift
  • Monday to Friday
  • Weekend availability
  • COVID-19 Considerations

    All employees are mandated to wear masks.

    Education

    Secondary School (preferred)

    Experience

    Customer service : 2 years (required)

    How to Apply

    Selected applicants will be contacted regarding the position. Submit resume with cover letter to apply. If interested, please submit your resume by Friday, Oct 7th to the attention of : Enzo Mastroianni, HR Business Partner for Macdonald's Prescriptions, enzo@shaw.ca. Or, you may apply directly using the Indeed link below : https : / / ca. / viewjob?jk=b8c29c18e5d6dd3f

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    Customer Service Representative • Richmond, Metro Vancouver Regional District, CA

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