Production Supervisor / Assistant Technical Director

The Production Supervisor / Assistant Technical Director is responsible for providing technical and artistic client support, physical plant management and operational support to the University Centre Farquhar Auditorium and the University of Victoria Art Collections including events or activities that may be held on or off campus.

The University Centre Farquhar Auditorium is a first point of community contact for the University, attracting individuals from off campus, either as patrons or as clients. Production Supervisors are required to meet the highest standards of professionalism and appearance with attention to decorum, etiquette and personal presentation. Production Supervisors are directly responsible, along with Production Staff, for the patron / client-experience of the University and a direct reflection of the University to the community at large.

The primary function is to provide service to clients, artists and patrons while ensuring a positive experience by providing safe, courteous and professional support. Production Supervisors, along with Production Staff, are responsible for the safety of clients and patrons and the smooth operation of all activities including those at the University Centre Farquhar Auditorium and other locations on and off campus.

This position reports to the Manager of Production Services; with work performance being reviewed by the Director of the University Centre Farquhar Auditorium in association with the Manager of Production Services.

Provides leadership in establishing high standards of operating efficiency, safe work practices and audience and client services and support.

Skills

• Exercise a high degree of independence of action and judgment in all related duties including planning, advising, the supervision & training of crews and execution of tasks.
• Knowledge of related, computerized and / or manual control systems, as well as other complex equipment and systems.
• Ability to accurately follow instructions, including those oral and written.
• Ability to direct the work of others to meet scheduled objectives
• Ability to maintain and deliver a high level of customer service.
• Recognize that all licensees, regardless of degree of professionalism or size of budget, have a right to expect and receive the same high level of professional service and expertise.
• Ability to understand and be sensitive to the aspirations and beliefs of clients from a wide variety of cultures as well as the ability to understand and respond to artistic needs of clients from a wide variety of background and levels of knowledge and skill.
• Knowledge of all applicable collective agreements, policies and operating procedures governing the work performed.
• Skilled in the use of computers and software used for event production and control as well as CAD and standard office programs (MS office, internet, etc.)

Work Environment

Specialized Knowledge / Education

Thorough working knowledge of :

Experience

Other Requirements

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