technical support specialist – information technology (IT)

Beyond GTA Inc.
Markham, ON, CA
$28,85 an hour
Permanent
Full-time
  • Education : College / CEGEP
  • Experience : 1 year to less than 2 years

Asset languages

Japanese

Work setting

Help desk

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Interpret language for individuals and small groups

Computer and technology knowledge

  • Jira
  • Shell script
  • Linux
  • Internet
  • Servers
  • HTML editing software
  • Spreadsheet

Work conditions and physical capabilities

Attention to detail

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent written communication
  • Organized
  • Team player

Health benefits

  • Dental plan
  • Health care plan

Financial benefits

Life insurance

Long term benefits

Long-term care insurance

Other benefits

  • Other benefits
  • Work Term : Permanent
  • Work Language : English
  • Hours : 30 hours per week
  • 6 days ago
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