Customer Service Coordinator (Laval)

Every day, our team of enthusiasts makes a difference to residents. The relationship of “human for human” is at the heart of our approach and corporate philosophy. Furthermore, the success experienced by COGIR Immobilier is based on good teamwork between the different departments and on all the people who have joined the company for more than 25 years. Location Name : Cogir (Laval) Location City : Laval Job Status : Permanent : Full Time Job Schedule : Day time Superior : Directeur Général Hours per week : 40

Purpose of the position

We are currently looking for a customer service coordinator for our building located in Laval. We have the opportunity waiting for you! Specifically, your daily life with us will look like :

• Coordinate arrivals and departures of tenants
• Hand over keys and access chips when new tenants arrive
• Carry out housing inspections upon tenant departure
• Coordinate lease assignments as well as internal transfers
• Closely monitor rent collection
• Respond to current customers on pricing and lease terms
• Perform business development and develop new marketing strategies with management approval
• Issue rental activity reports and proceed with renewal requests, if necessary
• Create physical files and enter data into the internal management system (Hopem)
• Manage the schedule of tenant meetings and elevator reservations
• Update different administrative forms and documents
• Interact with clients, suppliers and residents
• Transcribe correspondence
• Produce required reports
• Provide a high level of customer service
• Support the general manager in his duties
• Perform other related duties

The ideal person has :

Required qualifications :

What will you be offered  :

COGIR Real Estate promotes access to equality in employment. Thank you for your interest in COGIR Real Estate, candidates selected for an interview will be contacted as soon as possible.