Deposit Operations Associate

Deposit Operations Associate – New Horizon Bank

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General Job Summary

Perform general operations functions including deposits, payments, debit cards and other functions included in the iCore systems. Perform daily activities in compliance with all established policies and procedures. Responsible for the daily functions pertaining to ACH Services, Deposit Services, Exception Processing, Wire Transfers, Digital Banking functions, department workflow and ensuring day-to-day functions are accurate, complete and documented as well as providing both technical and professional support. Assists in the development and implementation of programs and strategies to satisfy policies and meet organizational goals. Perform duties in compliance with regulatory requirements including, but not limited to, BSA, USA Patriot Act and AML.

Essential Duties And Responsibilities

• Resolve outstanding items in general ledger
• Perform research and adjustments
• Perform as back-up for currency orders and wire transfers.
• Reconcile Community Bankers Bank statement weekly and end of the month. Review statement daily.
• Prepare Public Funds report monthly and quarterly to the State.
• Develop and maintain a working knowledge of bank products and services.
• Assemble information for external and internal auditors for audits.
• Assist in special projects, such as year-end audits and regulatory examination preparation.
• Ensure effective communication is delivered with respect to incidents related to Deposit Operations as well as regular communication related to the status of outstanding issues as they pertain to the support provided by Deposit Operations to branch personnel.
• Responsible for ensuring all questions and concerns related to the Deposit Support functions of Core Processor are answered timely and cases are placed with Core Processor for assistance.
• Performs daily activities of back-office branch items processing including incoming and outgoing wires, currency orders, return items, NSF, stop payments, customer notices, non-posted transactions, Bill Pay, ATM transactions, ACH processing, fraud suspect transactions, verification of mobile deposits, verification of remote deposit capture deposits, and other deposit account operations.
• Research and analyze problems for customers, branches and departments, relating to the Deposit Operations area and resolve issues promptly.
• Assist with development and implementation of processes, policies, procedures and internal controls related to operational functions.
• Assists and interfaces with examiners and auditors during regulatory exams and internal audits when related to Deposit Operations functions.
• Assist with examinations and audit reports related to Deposit Operations including support where corrective actions are required.
• Assist with the Bank’s year-end reporting requirements including IRS tax reporting.
• Assist Compliance Officer with both the Bank Secrecy Act and Identity Theft Prevention programs.
• Compiles information from various areas of the Bank where problems or errors have been identified. Utilizes these examples to assist with training the staff to become more efficient both in Branch efforts and Operations (i.e. – communication flow to branch office).
• Works closely with management to ensure proper dual controls and other security measures are in place.
• Ensures the accurate balancing of deposit ledgers. Take immediate action to document errors and resolve the problem quickly so accounts can be reconciled.

Required Knowledge, Skills, And Abilities

Education And Experience

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Banking

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