Return Processor

Job Description

Job Description

About Us :

Are you ready to move distribution forward?

Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America. Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers and retailers around the world.

We are a remarkable team that delivers remarkable results. Our people help move Solutions 2 GO forward every day, through a shared commitment across every facet of our business. At Solutions 2 GO, we are moving distribution forward. If you are an achiever who is relentless in ensuring that we achieve business results and create a great company culture while doing it, then we’re looking for you!

Scope :

The person will be responsible for processing returns on a daily basis and must be familiar with basic data entry skills in Microsoft Excel. This is a fast-paced team looking for a strong communicator with excellent attention to detail when reviewing and entering product information.

Duties & Responsibilities :

• Process refused orders daily
• Process daily product returns on the RMA log, including tracking numbers, quantities, and other required details
• Process customer returns, including main or defective goods
• Inspect all returned products to determine whether they are in sellable condition or defective
• Clean, sort, pack, and label all processed returned goods
• Prepare all returned products for stock put-away and / or vendor return, if applicable
• Escalate all RMA issues directly to the Lead Hand
• Assist other departments as required, based on departmental workload

Skills & Qualifications :

The successful candidate will receive a conditional offer, contingent upon the successful completion of a background check conducted by our contracted third-party vendor. The specific clearance requirements vary by position and may include one or more of the following : criminal background check, credit check, employment verification, education verification,

Solutions 2 GO Inc. is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information on Solutions 2 GO Inc., please visit our website at :