Job Description
WHAT’S THE JOB?
Based in a world class Horizon North camp facility, the regular shift for this position is 20 days on and 10 days off, with 10-hour workdays.
Transportation will be provided to site from designated pickup points.
The Guest Services Agent goes beyond checking in and out. You are responsible for acting as an ambassador by providing outstanding customer service to clients and assisting the Lodge Manager with all levels of administrative duties.
This position is safety sensitive and requires drug, alcohol and fit to work testing as a condition of employment.
Your work will include :
- Welcoming and providing introductory information to clients
- Serve as the first point of contact for any inquiries related to site and client matters; either through e-mail or phone
- Allocating guests rooms and issuing room keys and cards
- Managing the check-in, check-out process for clients
- Ensuring accurate database entry for room bookings and payments, as well as multiple data entry
- Providing information about the camp, its rules and policies as well as soliciting client feedback
- Assisting in the review of various paperwork such as safety documents, time sheets, and site related maintenance
- Assisting in the completion of reports in MS Excel and documentation in MS Word
- Other duties as required
WHAT’S IN IT FOR YOU?
- Enjoy excellent work-life balance with a 20 days on / 10 days off rotation.
- Extended health and dental benefits that are fully covered.
- Whereas other companies are downsizing, we are growing!
- Be #1 on day 1 by joining an industry leader.
Follow Horizon North on , , and .
Qualifications
WHO ARE WE LOOKING FOR?
- Completion of post-secondary education in Hospitality or Business Administration
- Minimum of 1 year hotel guest service agent and / or administrative experience is required
- Minimum of 6 months experience in a remote lodge setting
- Minimum of 1 year accounting experience that includes, but is not limited to; receiving reports, work orders, payroll data entry
- Intermediate proficiency with MS Office suite and any Property Management software - knowledge of Logistiks software is considered an asset
- Successful candidate MUST obtain a 80% make or higher on the mandatory WHMIS test (Workplace Hazardous Materials Information System)
Guest Services Agent-Crossroads
Minimum of 1 year hotel guest service agent and/or administrative experience is required. Allocating guests rooms and issuing room keys and cards. ...
Front Desk Agent
We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams.Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day.Robust local teams are vital for succe...
Administrative Assistant
The Administrative Assistant will be responsible for providing administrative support and may be involved in special projects as needed. This is a full-time remote role for an Administrative Assistant. ...
Administrative Assistant
The Administrative Assistant will be responsible for providing high-level administrative support to the team and assisting with day-to-day operations. This is a full-time remote role as an Administrative Assistant at Squad. The Administrative Assistant will also collaborate with team members and sta...
Bilingual Administrative Assistant
Provide administrative support to clinicians by completing administrative tasks. ...
Administrative Assistant
Evidence of commitment to the Christian faith and service in the local church.Ability to work in a collaborative, inclusive work environment.If you would like to join our team please send in the following to [email protected] Letter including a personal statement of faith.Resume with at least three...
S2425-125 - Senior Administrative Assistant - Elementary/Middle School
Senior Administrative Assistant - Elementary/Middle, Denman Island Community School, 25 hours per week, Monday through Friday. ...
Customer Service Representative - Work From Home
Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...
Windows Server & Office 365 Administrator
Windows Server & Office 365 Administrator. Primary responsibilities are server and O365 support, including technical and non-technical (scheduling, communication, etc. Work on customer requests -Deploying servers, system upgrades, rightsizing system resources, enabling access. ...
In Room Dining Server
JOB TITLE: ROOM SERVICE SERVER. Input charges for amenity orders and coordinate delivery of such with Servers; following departmental procedures. Experience: Previous experience as a Server is an asset; Related experience in a luxury or ultra-luxury environment. ...