Talent.com
Bilingual Order Management Representative
Bilingual Order Management RepresentativeBeyond Bilingual Inc. • Laval, QC, CA
Bilingual Order Management Representative

Bilingual Order Management Representative

Beyond Bilingual Inc. • Laval, QC, CA
30+ days ago
Job type
  • Full-time
  • Temporary
Job description

Full Time hours / 6 - month contract

Location : Laval, Quebec – 100% in office

Hours : Monday – Friday 8 : 30am – 5 : 00pm (½ hour lunch)

Salary : Up to $70K

PERKS

  • Training & Development - Access to multiple learning platforms (online, in person, 3rd party training institutions)
  • Community Relations - We support and encourage our employees to volunteer their time and efforts in worthwhile causes and donate funds to assist various charitable groups.
  • Access to multiple learning platforms
  • Beautiful & Bright new offices
  • Professional working environment
  • People focused organization
  • Dynamic Team

Position Summary :

Responsible for the processing and tracking of orders received via phone, fax, EDI or mail. Communicates required shipment and delivery schedules to our customers by serving as a liaison with internal departments. Handles all customer inquiries via phone, fax, email etc. regarding shipment tracing, shortages, overages, quality late shipments, etc.

Duties and Responsibilities :

  • Accurately manages the order inputting process into JDE as it relates to prices, terms of sale, product, quantity, ship to- sold to and customer’s special instructions, etc. Completes all necessary paperwork required per sales orders. Maintains system accuracy on all sales orders and back orders to reflect reality of ship dates and if changes occur enters appropriate reason code.
  • Participates with Customer Service Team to maintain call service standards
  • Ensures SOX compliance process processes are followed, and necessary documents are verified and kept on file as needed. Maintains customer files including pricing data, payment and delivery terms, vendor control maintenance sheets, sample requests, etc.
  • Works with internal supply chain departments to keep customers updated as to their order status if changes occur in a pro-active manner. Also ensures product knowledge stays up to date on current and future products.
  • May coordinate truck delivers at certain locations with Traffic department.
  • Coordinates returned goods from customer with Sales Representative / manager’s approval. Completes all product returns or invoice adjustments in a timely manner ensuring accurate reason codes are applied in JDE and appropriate forms and completed per department process.
  • Maintains daily contact with Sales Representative regarding pricing inquires, discrepancies on customer’s purchase orders and updates on customer order status
  • Participates in inventory counts as required.
  • Maintains up to date price books and initiates all prices increases and ensures they are implemented in the invoicing system as assigned.
  • Initiates outgoing calls to current and prospective customers to maximize weekly order file. Reports competitive activities to Sales team and processes requests for samples.
  • Education and Certifications :

  • Bilingual French and English
  • 3+ years of Customer Service experience) Product order management Preferably in a manufacturing environment.
  • Post-secondary education in business management or equivalent field of study preferred.
  • JDE or other mainline ERP such as SAP.
  • Create a job alert for this search

    #J-18808-Ljbffr

    Create a job alert for this search

    Bilingual Order Management Representative • Laval, QC, CA

    Similar jobs
    Effectuez des achats et des livraisons - Aucune expérience requise

    Effectuez des achats et des livraisons - Aucune expérience requise

    Instacart Shoppers • Rawdon, QC, CA
    Part-time +1
    Start earning money fast and be your own boss.Instacart is a leading retail enablement platform that works with grocers and retailers to transform how people shop. Instacart’s platform helps people ...Show more
    Last updated: 13 days ago • Promoted
    Bilingual Customer Service Representative / Le reprsentant du service clientle bilingue

    Bilingual Customer Service Representative / Le reprsentant du service clientle bilingue

    Samson Controls Inc. • Laval, QC, Canada
    Full-time +1
    Job Description : \n\nSalary : Job Summary : The Bilingual Customer Service Representative assists the Regional Sales Manager with all sales activities within the defined region of responsibility and i...Show more
    Last updated: 30+ days ago • Promoted
    Engineering Domain Manager (Bilingual)

    Engineering Domain Manager (Bilingual)

    Sopra Steria • Montreal, QC, Canada
    Full-time
    Sopra Steria is a European leader in consulting, digital services, and software development, supporting its clients in their digital transformation through innovative and collaborative solutions.Wi...Show more
    Last updated: 10 days ago • Promoted
    Spécialiste Bilingue Gestion des opérations

    Spécialiste Bilingue Gestion des opérations

    Manpower • Lorraine, QC, Canada
    Full-time
    Manpower recherche actuellement un Spécialiste Bilingue en Gestion des opérations pour notre client, une des principales banques au Canada. Mandat pour une période de 6 mois avec possibilité d’exten...Show more
    Last updated: 2 days ago • Promoted
    Performance Specialist, Fixed Operations - Saint Laurent

    Performance Specialist, Fixed Operations - Saint Laurent

    freelance.ca • Saint-Laurent, Canada
    Full-time
    Are you someone who thrives in dealership environments, builds strong relationships, and takes pride in elevating operational performance? Do you enjoy solving problems, coaching others, and making...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual Trade Representative

    Bilingual Trade Representative

    EQ3 • Montreal, QC, Canada
    Full-time
    EQ3 was born in opposition to trends, vowing instead to focus on timeless designs.We make furniture not fast, but to last. Our greatest hope is to have our pieces passed down like heirlooms.We pride...Show more
    Last updated: 17 days ago • Promoted
    Bilingual Branch Manager

    Bilingual Branch Manager

    Franklin Electric • Montreal, QC, Canada
    Full-time
    Direct all warehouse and sales activities within the Branch; purchasing and distribution as dictated by company policy while meeting market demands and deploying tactics to overcome competitors&rsq...Show more
    Last updated: 30+ days ago • Promoted
    Account Manager - Wide Format Printer (Bilingual)

    Account Manager - Wide Format Printer (Bilingual)

    Cansel Survey Equipment Inc. • Montreal, QC, Canada
    Full-time
    Cansel helps clients capture, transform and manage data leading to increased field to finish efficiency and profitability. For more information, visit us at.We are searching for a dedicated and expe...Show more
    Last updated: 30+ days ago • Promoted
    Account Management / Sales Representative

    Account Management / Sales Representative

    Vaporus Inc • Montreal, QC, Canada
    Full-time
    Account Management / Sales Representative.Cold calls / Prospects for new business development (B2B.Identify new sales opportunities by using up-selling and cross-selling techniques.Manage and solve con...Show more
    Last updated: 30+ days ago • Promoted
    Account Associate - Bilingual (Retention) / Chargé de compte

    Account Associate - Bilingual (Retention) / Chargé de compte

    Waste Management Canada • montréal, qc, Canada
    Full-time
    The Account Associate I - Bilingual (AA) serves as a key point of contact for WM's Small / Medium business customers.Operating as part of a team-based queue, the AA focuses on retaining and growing t...Show more
    Last updated: 6 days ago • Promoted
    Store Manager, Montréal

    Store Manager, Montréal

    Bell Canada • Montréal, QC, Canada
    Full-time
    At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the wor...Show more
    Last updated: 30+ days ago • Promoted
    Fulfilment Center Clerk, Returns

    Fulfilment Center Clerk, Returns

    Cozey • Mont-Royal, Quebec, Canada, H4P 1M7
    Full-time
    At Cozey, we’re not just selling furniture; we’re striving to enhance the living spaces of our customers across Canada & the United States. Our vision is straightforward — to become the world’s lead...Show more
    Last updated: 4 days ago
    Customs Compliance Associate

    Customs Compliance Associate

    Delmar International Inc. • Montreal, QC, CA
    Full-time
    Quick Apply
    Reporting to the department manager, the.The candidate will also be involved in Delmar's internal customs processes.Prepare adjustment, corrections, mass adjustments and drawbacks for submission to...Show more
    Last updated: 4 days ago
    Spanish Private Tutoring Jobs Saint-Lin-Laurentides

    Spanish Private Tutoring Jobs Saint-Lin-Laurentides

    Superprof • Saint-Lin-Laurentides, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual Manager, Operations, New Accounts

    Bilingual Manager, Operations, New Accounts

    Aviso Wealth • Montreal, QC, Canada
    Full-time
    At Aviso, we are dedicated to improving the financial well-being of Canadians.As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, a...Show more
    Last updated: 1 day ago • Promoted
    French Bilingual Customer Service Representative

    French Bilingual Customer Service Representative

    Shutterfly • Montreal, QC, Canada
    Full-time
    Are you French bilingual and looking for a full-time opportunity where you can work from the comfort of your home? Where you can receive a competitive wage, benefits and Shutterfly perks? If so, re...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual Customer Service Position-$21 / hr (Trucking company)

    Bilingual Customer Service Position-$21 / hr (Trucking company)

    Protrans • Dorval, QC, Canada
    Full-time
    Protrans Personnel Services is hiring for a Bilingual Customer Service Representative for a leading Transportation Company in Montreal (Quebec). Location : Dorval (Near Montreal Airport).Pay Rate : $2...Show more
    Last updated: 30+ days ago • Promoted
    Montreal Full Time Bilingual Sales Representative

    Montreal Full Time Bilingual Sales Representative

    Lifestyle Home Products • Montreal, QC, CA
    Full-time +1
    Quick Apply
    Join Our Award-Winning Sales Team : Exciting Earning Opportunity Discover a Flexible Income Opportunity Are you retired, semi-retired, working full-time shifts, part-time, or simply searching for ex...Show more
    Last updated: 30+ days ago