Customer Service Technical Representative

Job Description

Job Description

Salary :

Discover an opportunity that deserves your attention!

At Tornatech, our mission is to save lives.

Tornatech is a Quebec-based company that has expanded its reach globally with its fire pump controllers. We have established production plants in Belgium and Dubai, and our products are trusted to keep people safe in some of the world's most prestigious buildings, from the Palm Jumeirah in Dubai to Apple Park in California.

Join us at our brand-new plant in Laval, where customer satisfaction and problem-solving regularly go from theory to practice in our dynamic customer service department. With a team of 10 members, including you, you'll have the opportunity to play a key role in an environment that runs like an electric circuit, with surprises at every turn. You'll be working mainly with American customers. Get ready to grow in a constantly evolving environment!

Here's Tornatech in action!

Follow us on LinkedIn : -inc / mycompany /

Benefits :

• Flexible work schedule (day shift)
• Choice : Possibility of working in the office and / or teleworking (the team is mostly teleworking)
• New plant since 2018; modern and bright
• Group insurance and RRSPs with employer participation after 3 months
• Employee assistance program and telemedicine
• Paid vacation during the holiday season
• Very active social committee (go-kart, BBQ, corn maze, bowling, draws, gifts and more)
• Micromarket service with quality products and free coffee

Tasks and responsibilities :

Conditions for success :