Undergraduate Program Assistant

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

About the Role

The Department of Biological Sciences is committed to excellence in undergraduate and graduate education and original scientific research. We are a dynamic and welcoming community of faculty, students, researchers and staff.

The administrative team is a key contributor to the success of our academic and research programs by providing outstanding customer service and administrative support to department members.

The Undergraduate Program Assistant is a key member of our administrative team. This role serves as first point of contact for general undergraduate inquiries and provides administrative support for undergraduate courses, scholarships and related activities. It also provides general office support to the Department.

This position works closely with the Undergraduate Advisor, Undergraduate Curriculum Committee and the Manager, Academic and Administrative Services. As part of an academic department, the Assistant can see first‑hand how their efforts contribute to the success of our students and faculty.

Full Job Description

Qualifications

High school graduation and general course or training of moderate duration (one semester equivalent) word processing, spreadsheet and database applications and in office practices. 2 years of experience. An equivalent combination of formal education, certificate / program of study and experience is acceptable.

• Good knowledge of standard office practices, procedures and equipment.
• Good knowledge of university programs, policies and procedures.
• Excellent interpersonal, customer service and communication (oral and written) skills.
• Excellent analytical reasoning, problem‑solving and organizational skills.
• Ability to exercise mature judgment and initiative.
• Ability to handle confidential and sensitive material with discretion.
• Ability to work independently and meet deadlines.
• Ability to follow oral and written instructions.
• Ability to perform arithmetic calculations with a high degree of accuracy.
• Ability to use standard office applications (e.g., Microsoft Word, Excel, FileMaker Pro, SurveyMonkey) at an intermediate level.
• Ability to use enterprise level information systems (e.g., SIMS, eTRACS, GA3, or equivalent) at an intermediate level.
• Ability to use standard web content editing applications (e.g., AEM) at a basic level.
• Ability to record and transcribe meeting minutes with a high degree of accuracy.
• 60 wpm keyboarding skill with a high degree of accuracy.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work‑life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Canadian Union of Public Employees (CUPE Local 3338) :

Additional Information

For external candidates, the starting salary is the first step of the salary range.

Please include your cover letter and resume in one attachment.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact pei_reception@sfu.ca.

#J-18808-Ljbffr