Client Solutions Manager, Personal Insurance

Overview

Are you an experienced insurance professional eager to advance your career and make a meaningful impact? Join our Personal Lines team as a Client Solutions Manager, where you'll have the opportunity to hone your skills and contribute significantly to our business. In this role, you'll focus on servicing and existing book of business engaging with both new and existing clients in the insurance sector. You'll thrive in a supportive and collaborative team environment, working alongside colleagues to achieve shared goals and drive business success. Work Environment Hybrid (Agile) – We at Gallagher enjoy the benefits of working remotely while also collaborating and interacting with each other in the office. This position can be based out of Gallagher's Calgary or Edmonton office locations in Alberta. How you'll make an impact Manage client relationships by responding to inbound inquiries Strategically plan and prioritize service activities to meet and exceed service targets. Facilitate the development of profitable business and sustainable relationships through effective communication and negotiation, both internally and externally. About you 3-5 years of experience in the insurance industry, ideally within a brokerage environment. Required provincial licenses with a commitment to ongoing management of continuing education hours. Proven ability to attract and retain retail and high-net-worth clients. Strong analytical, organizational, and time management skills. Demonstrated leadership capabilities and a high degree of initiative. Proficiency in Microsoft Office Suite and Adobe products. Intermediate knowledge of personal lines coverages, with the ability to address a wide range of client questions and assist in identifying insurance needs. Experience managing a diverse book of business. Additional Skills and Attributes : Progress towards or completion of insurance designations. AB Level 2 Insurance license (an asset). Experience in client service, advocacy, and working with Epic software (an asset). Strong communication and interpersonal skills with clients and colleagues. Ability to work effectively within a team to achieve shared goals. Solution-oriented mindset with strong problem-solving skills and innovative approaches. Friendly and personable demeanour. Attention to detail and a commitment to continuous learning through education and collaboration. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve : Flexible medical & dental coverage to meet your household's needs Life, Dependent Life and AD & D Insurance options Retirement savings including RRSP including a company match, TFSA, pension and more Employee Stock Purchase Plan Other benefits include : Educational expense reimbursement Employee assistance programs Discounted gym membership (GoodLife Fitness) Opportunity for flexible work arrangements Paid sick days & personal days Employee education recognition program Employee referral bonus program