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Wanless- Store Supervisor
Wanless- Store SupervisorSNDL Inc. • Brampton, Peel Region, CA
Wanless- Store Supervisor

Wanless- Store Supervisor

SNDL Inc. • Brampton, Peel Region, CA
30+ days ago
Job type
  • Full-time
Job description

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About Nova Cannabis

Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission : deliver compelling value to cannabis consumers. Our goal is the attract, grow and retain a loyal customer base by offering high-quality cannabis products, in convenient locations at everyday low prices.

Job Title

Wanless- Store Supervisor

Job Description

Type of Position : Supervisor

Supervisor's Title : Store Supervisor

Department : Operations

About Nova Cannabis

Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission : deliver compelling value to cannabis consumers. Our goal is the attract, grow and retain a loyal customer base by offering high-quality cannabis products, in convenient locations at everyday low prices.

Role And Responsibilities Include, But Are Not Limited To

Customer Offering

  • Deliver exemplary customer service
  • Greet customers when they enter the store and take customer to product when required
  • Generate sales by educating, advising and suggesting products to every customer
  • Maintain a high level of service and product knowledge
  • Resolve customer complaints regarding sales and service in absence of management; ensure management is informed of all customer complaints
  • Accountable for product rollouts and product launches in partnership with management
  • Understand and utilize local market tends in partnership with management
  • Evaluate programs and promotions for effectiveness and offer recommendations to management
  • Assist customer from store and / or offer car service when appropriate
  • Create a culture that has a passion for Cannabis

Day to Day Operations

  • Meet or exceed department financial targets through partnership with management
  • Ensure location follows merchandising and pricing guidelines
  • Assist in all operational duties in partnership with management
  • Ensure store is presentable and relay any maintenance issues to management
  • Manage communication (mail, email, voicemail) in absence of management
  • Manage ordering and receiving in partnership with management
  • Actively aim to increase and share product knowledge
  • Maintain inventory levels in partnership with management
  • Attend OHS, LP meetings and training sessions as required
  • Stock shelves and cooler with product
  • Set daily tasks for the store in absence of management
  • Review flyers, upcoming event and promotions; execute appropriately
  • Participate in routine store maintenance and cleaning
  • Stay up to with industry legislation, trends and new products Other tasks as assigned
  • Regulatory Adherence

  • Ensure that OHS, LP, SellSafe, Qualified Cannabis Worker (QCW) and other regulatory requirements and procedures are implemented and adhered to
  • Maintain First-Aid, LP and OHS Training
  • Maintain SellSafe and Qualified Cannabis Worker (QCW) Certification
  • Ensure AGLC / BC LRS / AK ABC Board and other government guidelines are met
  • Adheres to all Nova policies, with a focus on Social Responsibility
  • Experience And Qualifications

  • Minimum, 1-year supervisor experience (preferred)
  • Minimum, 2-years of customer service experience
  • Minimum, 2-years of retail and / or hospitality experience
  • Cannabis, liquor or healthcare experience is preferred
  • High School Diploma or equivalent
  • Valid SellSafe & QCW (Qualified Cannabis Worker) certification
  • First-Aid Certificate is considered an asset
  • Must complete and pass a Criminal Record Check
  • Working knowledge of regulations as it pertains to selling cannabis in Alberta
  • Personal Characteristics And Requirements

  • Excellent customer service skills; you have a positive attitude, are charismatic, and are very comfortable engaging with customers
  • Ability to think on your feet and creatively problem solve
  • Open-minded and constantly identifying ways to improve
  • Passionate about creating a positive, memorable, and tailored experience for every customer
  • Excellent communication skills (written and verbal) and a professional demeanor
  • Team player who is passionate about supporting the overall success of the business
  • Uphold ethics, confidentiality, and demonstrate a high level of discretion at all times
  • Responsible and reliable
  • Must be 18 years of age or older
  • Must have reliable transportation to commute to / from work
  • To Apply

    If you are excited about this opportunity and meet the criteria listed above, we want to hear from you! Please send your resume to ria.patel@sndl.com for consideration.

    We are an equal opportunity employer committed to workforce diversity. We thank all applicants for their interest in Nova Cannabis; however, only candidates selected for an interview will be contacted.

    Reminders Before Applying

  • Please ensure that you notify your Store Manager of your application.
  • Area / Regional Managers must complete an Internal Reference Check Form before internal candidates can be interviewed.
  • Thanks for applying!

    Number of Openings

    Time Type

    Full time

    Seniority level

    Seniority level

    Mid-Senior level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Sales and Business Development

    Industries

    Manufacturing

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