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Operations Manager
Operations ManagerGrantek Systems Integration • Burlington, Ontario, Canada
Operations Manager

Operations Manager

Grantek Systems Integration • Burlington, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description

Grantek Systems Integration is seeking an experienced Operations Manager to lead and inspire a multidisciplinary team ensuring the successful execution of projects and exceptional client service. This role is hands-on throughout the project lifecycle including sales execution and management. The ideal candidate will have strong leadership abilities a customer-focused mindset and a drive for continuous improvement. You will be responsible for project delivery team performance financial oversight and supporting business growth initiatives.

Key Responsibilities:

  • Lead and manage project teams to ensure efficient execution high-quality work and achievement of chargeability targets.

  • Drive outstanding customer experiences by building strong client relationships and addressing their needs proactively.

  • Support proposal development and contribute to securing new business opportunities.

  • Foster a culture of continuous improvement innovation and operational excellence.

  • Mentor and develop direct reports conducting regular performance reviews and professional development planning.

  • Promote a positive and collaborative work environment aligning with company strategy and decision-making processes.

  • Stay updated on industry trends emerging technologies and best practices to enhance service offerings.

  • Engage in strategic planning and decision-making alongside the District Leader.

  • Travel up to 10% outside the district as required.


Qualifications :

Must-Haves:

  • At least 8 years of experience in operations or sales within a technical or engineering-driven industry.

  • Proficiency in project management methodologies (PMM) sales processes and engineering design principles.

  • Demonstrated leadership of cross-functional technical teams.

  • Experience with project financials and P&L oversight.

  • Strong leadership problem-solving and decision-making abilities.

  • Excellent communication skills and the ability to inspire and mentor teams.

  • Customer-centric approach with a focus on delivering high-quality service.

  • Business acumen with the ability to think strategically and take calculated risks.


Additional Information :

We are committed to the principals of equal employment opportunity and to fostering a workplace where all Grantekians feel respected and included. To ensure a fair and consistent hiring process applications are reviewed through a blend of thoughtful human evaluation and trusted AI-assisted tools.

This role is being posted to fill an existing vacancy within the team.


Remote Work :

No


Employment Type :

Full-time


Key Skills
Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management
Department / Functional Area: Engineering
Experience: years
Vacancy: 1
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Operations Manager • Burlington, Ontario, Canada

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