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Permanent Jobs in Toronto waterloo%2C ca

Last updated: 22 hours ago
  • Promoted
Bilingual Customer Service Representative- Hybrid

Bilingual Customer Service Representative- Hybrid

Randstad CanadaEtobicoke, Ontario, CA
Permanent +1
Quick Apply
Show moreLast updated: 30+ days ago
Corporate Law Clerk

Corporate Law Clerk

Linds & AssociatesToronto, Ontario
CA$70,000.00–CA$75,000.00 yearly
Permanent +1
Quick Apply
Show moreLast updated: 30+ days ago
  • New!
Bilingual Customer Service Representative (Insurance) — 100% Remote

Bilingual Customer Service Representative (Insurance) — 100% Remote

Recrute ActionToronto, ON, ca
CA$20.51 hourly
Remote
Full-time +3
Quick Apply
Show moreLast updated: 22 hours ago
  • Promoted
[Property Admin Assistant

[Property Admin Assistant

Robert HalfNorth York, Ontario, Canada
Permanent +1
Show moreLast updated: 1 day ago
Sales & Marketing Representatives - North York, ON

Sales & Marketing Representatives - North York, ON

Puulse MarketingNorth York, ON, CA
CA$17.25 hourly
Full-time +2
Quick Apply
Show moreLast updated: 6 days ago
  • Promoted
Mortgage Specialist

Mortgage Specialist

Prime HiresToronto, ON, Canada
CA$25.64 hourly
Permanent +1
Show moreLast updated: 14 days ago
Bilingual Communications & Content Coordinator

Bilingual Communications & Content Coordinator

FuturpreneurToronto, ON, CA
Full-time +2
Quick Apply
Show moreLast updated: 1 day ago
  • Promoted
Communications Specialist

Communications Specialist

Fulfillment IQToronto, ON, Canada
Full-time +2
Show moreLast updated: 1 day ago
EMP-U24-57 Employment Specialist, Employment Services

EMP-U24-57 Employment Specialist, Employment Services

SpringboardScarborough, ON, CA
CA$51,421.01 yearly
Full-time +2
Quick Apply
Show moreLast updated: 1 day ago
Personal Support Worker Medication Assistant Assignment Permanent Part Time

Personal Support Worker Medication Assistant Assignment Permanent Part Time

Norfinch CommunityNorth York, ON
Part-time +2
Quick Apply
Show moreLast updated: 30+ days ago
Entry Level : Work From Home

Entry Level : Work From Home

American Income Life : AO - Rachel FlemingToronto, ON, CA
Remote
Permanent
Quick Apply
Show moreLast updated: 30+ days ago
Dietary Aide - Permanent Part-Time Evenings

Dietary Aide - Permanent Part-Time Evenings

Cheltenham CommunityToronto, ON
Part-time +2
Quick Apply
Show moreLast updated: 30+ days ago
Maintenance Worker

Maintenance Worker

Dixon HallToronto, ON, CA
CA$26.42 hourly
Permanent
Quick Apply
Show moreLast updated: 7 days ago
  • Promoted
Occupational Health Coordinator

Occupational Health Coordinator

Runnymede Healthcare CentreToronto, ON, Canada
Permanent +1
Show moreLast updated: 1 day ago
Material Handler / Shipper Receiver

Material Handler / Shipper Receiver

Hamilton Kent Inc.Toronto, ON, CA
Full-time +2
Quick Apply
Show moreLast updated: 13 days ago
  • Promoted
Mental Health Worker

Mental Health Worker

Reconnect Health ServicesEtobicoke, ON, Canada
CA$21.35–CA$26.50 hourly
Full-time +3
Show moreLast updated: 1 day ago
Trade Finance Professional

Trade Finance Professional

Euro Exim BankToronto, ON, CA
Permanent +1
Quick Apply
Show moreLast updated: 19 days ago
  • Promoted
Marketing and Sales Assistant

Marketing and Sales Assistant

Ace Management GroupNorth York, CA
Permanent +1
Show moreLast updated: 1 day ago
Inside Sales Representative (Permanent / Full Time)

Inside Sales Representative (Permanent / Full Time)

Brannon SteelEtobicoke, ON, CA
CA$50,000.00–CA$55,000.00 yearly
Full-time +2
Quick Apply
Show moreLast updated: 30+ days ago
Client Care Supervisor - RPN (Overnight)

Client Care Supervisor - RPN (Overnight)

SPRINT Senior CareYork, Ontario, Canada
Part-time +2
Quick Apply
Show moreLast updated: 30+ days ago
Bilingual Customer Service Representative- Hybrid

Bilingual Customer Service Representative- Hybrid

Randstad CanadaEtobicoke, Ontario, CA
30+ days ago
Job type
  • Permanent
  • Permanent
  • Permanent
  • Quick Apply
Job description

Do you have a passion for customer service and are fluently bilingual in English and French?

Are you able to remain calm in a crisis?

Have you been looking for a job where you can make a meaningful difference in people's lives?

Then we have the job for YOU!

A well-established benefits company in Etobicoke is looking for Bilingual Customer Care Representatives to join their team. In this role you will be supporting a mental-health line over phone, chat and email. You'll need to be able to deal with sensitive situations with empathy and compassion, and you'll get the opportunity to make a real difference. This is a permanent full-time position.

Read on to learn more!

Advantages

Why do you want the job?

  • Pay rate of 27.87 / hr, with an annual bonus based on individual and company targets
  • Excellent benefits including a health care spending account and allowance account for wellness
  • 2 weeks vacation to start
  • Company paid parking
  • Family oriented company culture
  • Growth opportunities internally
  • Rotational shifts - requiring availability for shifts Monday-Sunday between 8am and 11pm
  • Hybrid working model (2 days in office per week)
  • Unionized environment

Responsibilities

  • Supporting inbound calls, emails and chats from clients
  • Providing customers with details about their coverage, and directing them to the appropriate team for follow up
  • Updating customers' accounts after every transaction
  • Pass along escalations to higher-ups as necessary
  • Go above and beyond with every interaction
  • Qualifications

  • Bilingual in French and English is MANDATORY (testing will be required)
  • 2 years of call center experience
  • Requiring availability for shifts Monday-Sunday between 8am and 11pm (Rotational shifts)
  • Additional Customer Service experience is an asset
  • Tech savvy and able to navigate through multiple environments
  • Professional and a team player
  • Completion of a post-secondary degree / diploma is required
  • Summary

    If this sounds like you, please send your resume to [email protected] with the subject line Bilingual CSR Insurance - Hybrid

    How? Apply directly to this posting!

    We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.

    Please visit www.randstad.ca for all of the roles currently open at Randstad!

    We look forward to hearing from you!

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.