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Employment Type :             Sessional, Contract Work Hours :                           35 hours per week    Salary :                                    $17.20 per hour Location :                               2425 Eglinton Ave.

East Contract Period :                  June 9 – August 4, 2025   (8 weeks) Application Deadline :       Monday, May 5, 2025 JOIN OUR TEAM YWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected.

We work to promote a climate that is welcoming of all women and individuals who identify as Trans, intersex, non-binary, agender, and / or Two-Spirit. We encourage applications from women and gender diverse people from all races, ethnic origins, religions, abilities and sexual orientations.

The Client Service Clerk position is responsible for assisting individuals in the Resource and Information Centre of the program and Client Service components as part of the YWCA Employment Centre team, contributing to quality service delivery and achievement of program goals in accordance with the Mission and Policies of the YWCA Toronto.

ABOUT YWCA TORONTO – YWCA EMPLOYMENT CENTRE (2425 EGLINTON AVENUE EAST)   YWCA Toronto Employment Centre at 2425 Eglinton Avenue East, is a customer-focused program model for job seekers and employers, with focus on women, young women and gender-diverse people.

This program is also open to men.

The YWCA Toronto Employment Centre is part of the Integrated Employment Services (IES) in Toronto under WCG International Consultants Ltd.

as the Service System Manager, funded by the Ministry of Labour, Immigration, Training and Skills Development through their Employment Ontario Division (EO).

We act as a one-stop service for all jobseekers and employers.

We use our resources to support all job seekers, especially those more distantly removed from the workforce, to reach their goals.

KEY RESPONSIBILITIES Greets clients and provides orientation and assistance as necessary Assigns and assists clients to computers and software programs (e.g.

computer tutorials and testing) Assists with the updating of materials in the Employment Resource Centre Provides assistance and support in all aspects of the Employment Service Model Assists with job fairs and outreach events and activities designed to increase client participation Uses good judgment in dealing with participant issues and contentious situations Assist Client Service Staff as necessary to answer, screen and redirect calls on a busy switchboard QUALIFICATIONS Some post-secondary education in any related field Excellent oral and written communication skills required Demonstrated knowledge of Toronto area labour market trends and general knowledge of the labour market and social services Excellent computer skills and knowledge of computer systems, hardware and various software packages i.e.

Microsoft Office (Word, Excel), Internet, E-mail Strong interpersonal skills Strong and creative problem-solving skills Commitment to working with people from diverse backgrounds Abides by Health and Safety Guidelines in accordance with the policies and procedures of YWCA Toronto Note : This a Full-Time, contract position for 8 weeks.

Canada Summer Jobs programs will end on August 30, 2025.

CANADA SUMMER JOBS PARTICIPANT CRITERIA be between 15 and 30 years of age at the beginning of the employment period

• be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment
• and, have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.
• The youth must be 15 years of age at the beginning of the employment period.

The youth may be more than 30 years of age at the end of the employment period as long as the youth was 30 at the beginning of the employment period.

As the objective of the CSJ program is to support youth entering the Canadian labour market, the temporary nature of an international student’s time in Canada does not allow for a long-term connection to the labour market.

International students include anyone who is temporarily in Canada for studies and who is not a Canadian citizen, permanent resident, or person who has been granted refugee status in Canada.

Youth awaiting a refugee status ruling, as well as those who hold a temporary visitor visa, youth visa or work visa are ineligible.

Please note : A vulnerable sector police reference check is required by the successful candidate prior to hiring.

YWCA Toronto is a unionized workplace.

Staff are represented by CUPE Local 2189.

This position is not within the Bargaining Unit.

Posting Date : April 23, 2025   YWCA Toronto transforms lives.

As the city’s largest multi-service women’s organization, we help women and gender diverse people escape violence, move out of poverty and access safe, affordable housing.

We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.

Vaccination Policy : In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health Please note : A vulnerable sector police reference check is required by the successful candidate prior to hiring.

YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code.

We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.

YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities.

If contacted, please advise us if you require any accommodation.

While we thank all candidates for their interest, only those selected for an interview will be contacted.

YWCA Toronto is a Scent-Sensitive Workplace.

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