Service worker Jobs in Burlington, ON

Hours : Monday - Friday 9 am - 5 pm, with occasional flexibility required to work evenings and weekends as needed.

Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at

This opportunity is with our Good Shepherd - HOMES Program

How You Will Make an Impact

Reporting to the Assistant Director, the Registered Social Worker - Intake, Referral, and Transition Coordinator plays a vital role in the HOMES program by ensuring the seamless intake of new tenants, reviewing referrals, and supporting residents transitioning from the HOMES program for a variety of reasons including : aging in place, changes in forensic disposition, & requiring different levels of care. This individual collaborates with all HOMES sites in Hamilton, serving individuals experiencing mental health and addiction challenges, and having a history of homelessness.

Intake and Referral Coordination :

• Process and review referrals for all HOMES sites in Hamilton this will include collaboration with the By-Name Priority List and other referral sources.
• Conduct comprehensive intake assessments to evaluate eligibility and service needs, ensuring a client-focused approach.
• Maintain clear, detailed, and timely documentation of all referrals and intake outcomes.

Resident Transition Support :

Collaboration and Advocacy :

Administrative Responsibilities :

General Duties :

In addition, the Registered Social Worker is responsible for participating in Good Shepherd's Health and Safety programs, procedures, procedures and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations to minimize risk to clients, staff and others as well as to the property of the Good Shepherd.

What You'll Bring to Our Team

Education and Certification : Bachelor's or Master's degree in Social Work. Must be a Registered Social Worker (RSW) in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW).

Experience : Minimum of 3 years of relevant experience in intake, referral, case management, or transition coordination, preferably with populations experiencing homelessness, forensic dispositions, mental health, and addiction challenges.

Knowledge and Skills :

Other Requirements :

What We Offer

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at .

Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview

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