Mars Jobs in Aurora, ON
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Mars • aurora on
Senior IT Consultant - Infrastructure
MBCRichmond Hill, Ontario, CAIngénieur mécanique - VIE à Montréal F / H
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PACC-CCAP - Privacy and Access Council of CanadaOntarioSenior IT Consultant - Infrastructure
MBCRichmond Hill, Ontario, CARole Description
MBC is going through a process where we are transitioning our customers to align with the Modern Workplace. We are looking for a Infrastructure Specialist that has 5-7 years of experience working in a Managed Services environment with a focus on Implementing Infrastructure Refreshes such as physical and virtual windows servers (on premises and Cloud), network hardware, desktops, office setup / move and new client onboardings. This person must have knowledge of all areas of a client infrastructure with a focus on Microsoft Technologies. The candidate must possess excellent communication skills, time management skills, and enjoy working with people.
This is a hybrid role is based out of our Richmond Hill office but travel to client sites around the GTA will be required from time to time.
Responsibilities
- Work on the Professional Services Team to complete projects according to our deadlines
- Ensure you implement all tasks that are in scope and request approval for any out-of-scope elements
- Update documentation for all projects for appropriate handoff to the service desk
- Maintain up to date time entries for tasks assigned
- Escalate any issues and risks through MBCs project processes
- Creating and maintaining needed SOPs
- Ensure work aligns with MBCs Security First focus and delivering Delightful IT to our clients
- Help team members with expertise, troubleshooting and training as needed
- Attending client calls for projects
Technical Skills
Interpersonal Skills
Educational / Technical Experience