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Customer service Jobs in Boucherville, QC

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Customer service • boucherville qc

Last updated: 2 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

GSM DepotMontreal, QC, Canada
Full-time +1
Customer Service Representative.GSM Depot has been a leading distributor since 2008.Our focus is sourcing products related to consumer electronics, home & kitchen, and power tools.Our strength reli...Show moreLast updated: 2 days ago
Customer Service Representative - Customer Accounts

Customer Service Representative - Customer Accounts

Intact Financial CorporationMontréal, Quebec, Canada
Full-time +1
Customer Service Representatives.By joining our team, you'll become a true specialist in resolving issues and questions related to insurance premium payments. In addition, you'll be able to advance ...Show moreLast updated: 4 days ago
Customer Service Representative

Customer Service Representative

WIPTECSherbrooke - Montreal, Québec
CA$40,000.00–CA$50,000.00 yearly
Coordinate and transmit information between customer requests and the regular operational process.Ensure the role of intermediary between operations, customers and carriers.Coordinate and communica...Show moreLast updated: 30+ days ago
Customer Service Clerk

Customer Service Clerk

ADMMontreal
CA$21.00 hourly
This position offers a complete benefit package, retirement, health, life, vision and dental insurance.Successful completion of pre-employment reference check. At ADM, we unlock the power of nature ...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

BMOVarennes, Quebec, Canada
CA$33,850.00–CA$44,000.00 yearly
Part-time
Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the b...Show moreLast updated: 5 days ago
Customer Service Representative - YHU

Customer Service Representative - YHU

Starlink AviationSaint-Hubert, QC, CA
Full-time
Quick Apply
Starlink Aviation YHU is currently seeking an enthusiastic, self-motivated and goal-oriented individual to join our dynamic team !. Do you enjoy working with people? Do you have great customer servi...Show moreLast updated: 5 days ago
Customer Service Agent

Customer Service Agent

Engage2ExcelRemote, Montreal , QC
CA$18.50 hourly
Remote
Engage2Excel is actively looking for a dynamic person to join our Contact Center Team as Customer Service Agent.The candidate must reside in Canada. We are always on the lookout for motivated team m...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Randstad CanadaMontreal, Quebec, CA
CA$21.00 hourly
Temporary
Quick Apply
We're looking for a Customer Service Representative - Insurance Benefits, bilingual in French and English, to join our dynamic team. This hybrid position offers a salary of $21 / hour and an opportuni...Show moreLast updated: 30+ days ago
Customer Service Specialist

Customer Service Specialist

Techo-BlocSaint-Hubert, Quebec, Canada
Full-time
We're looking for a dynamic, results-oriented new member who will strive to meet our customers' needs and make each and every one of them feel valued. You will manage our customers' order requests f...Show moreLast updated: 4 days ago
clerk, customer service

clerk, customer service

ALC MontréalMontréal, QC, CA
CA$18.00–CA$23.00 hourly
Full-time +2
Hours : 25 to 35 hours bi-weekly.Education : Other trades certificate or diploma.Experience : 1 year to less than 2 years. Answer written and oral inquiries.Gather, research and prepare communications ...Show moreLast updated: 7 days ago
Customer Service Representative

Customer Service Representative

Move Way LogisticsMontreal, Quebec, Canada
CA$39,000.00–CA$40,000.00 yearly
Full-time
Job OverviewWe are looking for an efficient and skilled Customer Service Representative for our call center.As a Customer Service Representative, your job is to provide excellent customer support t...Show moreLast updated: 30+ days ago
  • Promoted
customer service coordinator

customer service coordinator

Fed SupplyMontérégie-Est (Bedford), Canada
Permanent
Hello ! I'm Jérémy, Recruitment Consultant for the Fed Supply employment agency, specialist in the fields of supply chain, logistics, transportation and customer service - offering temporary and pe...Show moreLast updated: 6 days ago
Customer Service Representative

Customer Service Representative

PAL AerospaceMontreal, QC, CA
CA$20.81 hourly
Our success is due to our people, and we’re looking for more great people to join our team.If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people and ta...Show moreLast updated: 30+ days ago
Customer Service Representative - Flexicom

Customer Service Representative - Flexicom

NexOneLongueuil, Québec, Canada
Quick Apply
Flexicom specializes in commission advances for real estate brokers, providing quick and convenient financing solutions to support their liquidity needs. Bilingual (French and English) with excellen...Show moreLast updated: 30+ days ago
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Point ZeroMontreal
CA$40,000.00–CA$45,000.00 yearly
The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare corresp...Show moreLast updated: 30+ days ago
  • Promoted
Insurance Customer Service - Bilingual

Insurance Customer Service - Bilingual

Arise Virtual SolutionsMontreal, Quebec
Provide French bilingual customer support for an insurance client through the Arise® Platform.If you speak English and French, have experience providing support for insurance products and you&r...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

TEKsystemsMontreal,QC,Canada
CA$27.00 hourly
We are looking for a bilingual customer service representative where you would champion the Banks brand and provide support to our clients as they will interact with us in very different ways; whet...Show moreLast updated: 30+ days ago
Customer Service Representative - Intermodal

Customer Service Representative - Intermodal

Andy TransportMontreal, QC, CA
Full-time
Quick Apply
Client Support Specialist - Intermodal.ANDY takes great pride in delivering exceptional, customized services encompassing goods transportation, logistics, warehousing, and fleet management solution...Show moreLast updated: 18 days ago
Customer Service Specialist

Customer Service Specialist

Proforce PersonnelQuebec, CA
Full-time +1
Thank you in advance for the interest, but if you do not have either your Permanent Residency or a valid work permit, please do not apply to this position • • •. Our client, a leading importer of athle...Show moreLast updated: 10 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

SGS Canada IncMontréal-Est, Quebec, Canada
CA$21.00–CA$22.00 hourly
Permanent
Job Description Full-time office job paid by the job -$21-22 / h + benefits starting day 1.Language requirement : English (75%) + French (25%) to perform the job. This position will work with customer...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

GSM DepotMontreal, QC, Canada
2 days ago
Job type
  • Full-time
  • Permanent
Job description

Customer Service Representative

Job-Type : Full-time, Permanent

Location : Montreal, QC

GSM Depot has been a leading distributor since 2008. Our focus is sourcing products related to consumer electronics, home & kitchen, and power tools. Our strength relies on transferring our knowledge and strategizing on finding a home for these goods within different markets worldwide through B2B and B2C markets.

What we offer

  • Competitive salary based on experience
  • Employee Benefits
  • Free parking
  • Employee discount on products
  • Free coffee and snacks
  • Advanced training provided
  • Annual performance and salary review
  • Access to a fully equipped cafeteria
  • Growth opportunities

Reporting to Marketing, Customer Service Representative is responsible for overseeing and managing GSM Depot’s customer needs and fulfillments.

Responsibilities

  • Works closely with the marketing department to align messaging, gather insights, and provide feedback from customers that help shape marketing campaigns and strategies.
  • Provide customer service through multiple channels for both B2B and B2C customers, assisting with product inquiries, order tracking, returns, and troubleshooting.
  • Oversee, manage and identify customer needs and requests.
  • Maintain a deep understanding of our product range by offering informed advice, ensuring customers receive solutions for their needs.
  • Implement and contribute to new processes for the ongoing improvement of the overall customer experience.
  • Collaborate with stakeholders to understand business needs to design quality end-to-end technical solutions that are aligned with business objectives.
  • Accurately document customer interactions, process transactions, and maintain system for precise records.
  • Qualifications

  • Highly experienced with communication and attention to detail.
  • Technologically savvy for troubleshooting on e-commerce platforms.
  • Strong analytical skills and problem-solving skills to resolve issues with a positive, customer-first attitude.
  • Has obtained 2+ years of experience in customer service, ideally in B2B / B2C e-commerce environment.
  • College degree, bachelor’s degree or equivalent in Computer Science, Information Technology, Engineering, Business or related field is an asset.
  • Excellent communication and interpersonal skills to effectively collaborate with various departments.
  • Experience in logistics industry is an asset.
  • Strong understanding of NetSuite (Financials, CRM, Inventory, etc.) is an asset.
  • Représentant du service à la clientèle

    Type d'emploi : Temps plein, Permanent

    Lieu de travail : Montréal, QC

    GSM Depot est un distributeur majeur depuis 2008. Nous nous concentrons sur l'approvisionnement de produits liés à des produits technologiques, à la maison et à la cuisine, ainsi qu'à des outils électriques. Notre force repose sur le transfert de nos connaissances et la mise en place de stratégies pour trouver une place pour ces produits dans différents marchés à travers le monde par le biais des marchés B2B et B2C.

    Nos offres

  • Salaire compétitif selon l'expérience
  • Avantages sociaux
  • Parking gratuit
  • Réduction sur les produits pour les employés
  • Café et collations gratuits
  • Formation avancée fournie
  • Évaluation annuelle des performances et du salaire
  • Accès à une cafétéria entièrement équipée
  • Opportunités de développement
  • Relevant du Marketing, le Représentant du service clientèle est responsable de la supervision et de la gestion des besoins des clients de GSM Depot et de leur satisfaction.

    Responsabilités

  • Travailler en collaboration avec le département marketing afin d'harmoniser les messages, de recueillir des informations et de fournir un retour d'information sur les clients, ce qui contribue à façonner les campagnes et les stratégies de marketing.
  • Fournir un service à la clientèle selon plusieurs canaux aux clients B2B et B2C, en répondant aux demandes de renseignements sur les produits, en assurant le suivi des commandes, les retours et le dépannage.
  • Superviser, gérer et identifier les besoins et les demandes des clients.
  • Maintenir une connaissance approfondie de notre gamme de produits en offrant des conseils éclairés, en veillant à ce que les clients reçoivent des solutions adaptées à leurs besoins.
  • Mettre en œuvre et contribuer à de nouveaux processus pour l'amélioration continue de l'expérience globale du client.
  • Collaborer avec les parties prenantes pour comprendre les besoins de l'entreprise afin de concevoir des solutions techniques de qualité de bout en bout qui sont alignées sur les objectifs de l'entreprise.
  • Documenter avec précision les interactions avec les clients, traiter les transactions et maintenir un système d'enregistrement précis.
  • Qualifications

  • Expérience de communication et attention aux détails.
  • Connaissances technologiques approfondies pour le dépannage des plates-formes de commerce électronique.
  • Excellentes capacités d'analyse et de résolution de problèmes pour résoudre les situations complexes avec une attitude positive et orientée vers le client.
  • Possède plus de 2 ans d'expérience dans le service à la clientèle, idéalement dans un environnement de commerce électronique B2B / B2C.
  • Un diplôme universitaire, une licence ou un diplôme équivalent en informatique, en technologie de l'information, en ingénierie, en commerce ou dans un domaine connexe est un atout.
  • Excellentes aptitudes à la communication et aux relations interpersonnelles pour collaborer efficacement avec différents départements.
  • Une expérience dans le secteur de la logistique est un atout.
  • Une bonne compréhension de NetSuite (finances, CRM, inventaire, etc.) est un atout.