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Business relationship manager • oshawa on
- Promoted
- New!
Relationship Manager - MEP
Pinnacle InfotechOntario, CanadaBusiness Development / Technical Manager
Diagnostic Solutions InternationalOntario, CA- Promoted
Director : principal business analyst / product manager - Payments
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Anecca Ideas Corp.Oshawa, ON, CA- Promoted
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Gerrie Electric Wholesale Ltd.Ontario, Canada, CanadaBusiness Development Manager
The Harris PollOntarioSr. Relationship Manager - Financial Institutions (hybrid)
MonerisOntarioBusiness Manager (Domain)
Farm Credit CanadaVarious FCC office s in Ontario may be consideredBusiness Development Manager
Peninsula Business ServicesOshawaBusiness Development Manager
BelcanOntario, CA- Promoted
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360insightsHybrid Remote, Whitby, OntarioBusiness Development Manager
Meridia Recruitment SolutionsOntarioBusiness Development Manager
SalesOntarioBusiness Development Manager
Portfolio GroupOntario- Promoted
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Apex Logistics InternationalOntario, Canada, Canadabusiness general manager
HuskyON, CABusiness Development Manager
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Goldbeck RecruitingOntarioBusiness Development Manager (Eastern Canada)
Harris RebarOntario, CanadaRelationship Manager - MEP
Pinnacle InfotechOntario, Canada- Full-time
About the Position
The Relationship Manager is the expert for his or her assigned accounts. As the voice of the client, the Relationship Manager will understand the lifecycle of current projects, key stakeholders, and clients’ logistical needs. The incumbent will successfully communicate with internal Production and Business Development teams to align resources for optimal execution. The Relationship Manager is responsible for nurturing the business relationship to optimize retention, satisfaction, and engagement with the brand.
As a Relationship Manager
Onboard new clients to Pinnacle : This includes attending kick off meetings, familiarizing new clients with Pinnacle processes, documentation, and service standards, and communicating client priorities within Pinnacle teams
- Support the Production team : Act as the subject matter expert to the India Production team on matters of trade or Canada construction standards. The Relationship Manager will intervene when there is a quality or customer satisfaction concern. Successful resolution requires fluency in construction standards & practices, materials, BIM technology, codes & regulations, fabrication, and Mechanical, Engineering, Plumbing trade experience.
- Represent Pinnacle Infotech : To ensure optimal success for clients, the Relationship Manager will be well versed in Pinnacle service offerings and be positioned to augment the volume of work with cross selling, upselling, or referrals. The Relationship Manager will visit each client on a quarterly basis with the intention of finding new ways to deliver value to the client. In the capacity of a brand ambassador, the Relationship Manager may also represent Pinnacle at various industry events or conduct presentations to clients, prospects, and the broader AEC community
- Contribute to a knowledge database : The Relationship Manager will leverage knowledge about each assigned client’s organizational structure, services, business growth objectives and scope of work to enrich the data in our Customer Relationship Management Database for leadership & Business Development teams.
- Ensure smooth account management : The Relationship Manager will address any business matters on accounts such as delinquent payments, RFPs / proposal submissions, contractual changes, terms & conditions of service
- Offboard clients ensuring adequate documentation, data maintenance, and records are complete
To be successful in this position the following requirements are strongly preferred