Education

• Secondary (high) school graduation certificate

Work setting

• Private sector
• Rural area
• General office

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Schedule and confirm appointments
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Perform data entry
• Provide customer service

Computer and technology knowledge

• Switchboard 1-25 lines
• Word processing software
• MS Office
• MS Excel
• MS Outlook
• MS Word
• MS Windows

Security and safety

• Criminal record check

Transportation / travel information

• Own transportation
• Own vehicle
• Valid driver's licence
• Public transportation is not available

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting
• Combination of sitting, standing, walking

Screening questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?

Experience

• 1 to less than 7 months