Associate - Order Fulfillment

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

The Associate, Order Fulfillment defines the luxury lifestyle shopping experience through building lasting relationships with our people, customers and partners by providing timely and accurate fulfillment of customer orders that directly impact sales and the customer experience.

Responsibilities

• Maintaining timely and accurate Customer Transfer Sale (CTS) & online sales order management by :

Producing order pick lists, multiple times per day as required

Footwear items are checked for mismates

Following up on order notifications on the portal and Apps

Tracking, monitoring and logging all store returns

Confirm customer order and returned product match the original order number

Provide feedback to system administrator on overall program

Maintain high order fulfillment rate

Qualifications

Measures of Success

Hiring Range

$17.60 to $32.45 (per hour)

Final compensation for this position will be determined based on the detailed requirements of the position, the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, and our coveted employee discount.

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

#J-18808-Ljbffr