Claims Examiner (Insurance)

Position DescriptionClaims ExaminerJob DescriptionLocation : CalgaryDepartment : ClaimsReports to : Executive Manager, Claims, Operations and SystemsAre you looking for a great place to build a career?

MMI Insurance is an ambitious, growing company looking for people with the desire, ability, and experience to provide excellent customer service and product knowledge to our clients.

We want people to excel as part of a team with a diversity of skills, talents, and backgrounds.For over 60 years, MMI Insurance has provided home, auto, farm, church, and commercial insurance in the province of Alberta.

To learn more about our company and history, please visit : If you share a passion for providing a great customer experience along with offering great products, and feel your talents, skills and knowledge fit one of our positions, we welcome your application! What Does MMI Offer?

Competitive salaryAn annual Bonus programA group benefits package fully paid for by MMI InsuranceA group RSP with company providing matching contributionsTraining and career development opportunitiesWork life balance, with a 35-hour work weekA hybrid work environment for claims positionsCompetitive Vacation and Holiday benefitsPaid Sick time and Personal Days benefitsRecognition program for employees Job Summary The Claims Examiner contributes to MMI Insurance’s goal of delivering an exceptional and consistent claims service experience by using a hybrid of independent adjusters and restoration contractors to fairly and equitably adjust complex exposure within property / farm and commercial claims.

The incumbent is also responsible for liability & litigation management within their claims.The Claims Examiner fulfills two primary functions while maintaining a reasonable caseload of under one hundred claims.

Oversee all day-to-day claims file handling and claim cost controls, effectively managing claims activities and processes to support company goals.

Support the small claims and MMI underwriting teams by effectively communicating risk management concerns, policy / wording reviews, and claims coverage / handling practices.

Interpret policy wordings, determine policy coverage, and ensure appropriate reservingCoordinate services with vendors and service providersProvide ongoing technical advice and guidance to junior and independent MMI staffMaintain accurate records based on company standards and policies within the claims systemRemain current knowledge of legislation, including legislative changes and trends in the insurance industryOutstanding interpersonal and written communication skills and strong customer service skillsAnalytical and problem-solving skills : Ability to identify issues and resolve them in a timely manner using initiative, creativity, and good judgment.

Exceptionally resourceful, self-sufficient, and reliable. For a full job description, please see our Careers page at : If you are qualified and interested, please Apply Today!Please submit a cover letter and resume to :