Enterprise Technology Manager

POSITION TYPE FULL-TIME (Hybrid/Remote)

WHAT YOU WILL DO

Reporting to the Chief Finance Officer, the Enterprise Technology Manager is responsible for planning, organizing, directing, controlling, and evaluating the operations of Manitobah’s information systems and technology infrastructure. This role provides tactical leadership and operational oversight for all technology initiatives within the organization. The successful incumbent ensures that information systems, infrastructure, and digital solutions are secure, reliable, and aligned with business objectives within a retail and e-commerce setting.

KEY RESPONSIBILITIES

• Develop and implement IT strategies, policies, and procedures to support organizational goals while planning infrastructure scalability and aligning to CEO and CFO strategic pillars.
• Oversee, govern, and shape key system tools for operational function and data analytics such as Brightpearl ERP, Shopify, BI, and other eCommerce tools.
• Align technology initiatives with business objectives and ensure networking security, API’s and supplier management of MSP provider.
• Seek, identify, and implement business intelligence tools for business process improvements, automation solutions, and reporting insights.
• Primary business partner to Retail technology and functionality of Shopify, Brightpearl, in-store hardware & software, website, and customer service functions.
• Oversee networks and cloud services, track and report on system performance via appropriate third-party service providers. Relationship management for third party service providers in partnership with internal stakeholders.
• Implement cost-effective solutions for hardware and software procurement; manage subscriptions for tools like Microsoft 365, Shopify, and ERP systems.

Ideal Experience

Professional Experience:

• Minimum 7 years of progressive IT management experience is required.
• Demonstrated forward-thinking approach while leading technology initiatives and projects.
• Hands-on experience in analyzing business requirements and designing IT solutions in an e-commerce and retail environment.
• Expertise in cloud platforms (AWS, Azure, Google Cloud) and on-premises infrastructure.
• Experience deploying BI tools, designing and creating analytic reporting and leveraging data for strategic decisions.

Educational Requirements:

• Bachelor’s degree in Computer Science, Information Systems, or related field is required
• Shopify and Amazon credentials are considered an asset