administrative assistant

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Business services

Tasks

• Open and distribute mail and other materials
• Plan and organize daily operations
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Work with the marketing department to understand and communicate marketing messages to the field

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word
• SharePoint
• Social Media
• MS Access
• MS Office
• Adobe Acrobat Reader
• LinkedIn
• Electronic mail

Technical terminology

• Financial

Security and safety

• Criminal record check

Transportation / travel information

• Own transportation

Work conditions and physical capabilities

• Ability to work independently
• Attention to detail
• Work with minimal supervision

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Organized
• Team player
• Accurate
• Reliability
• Time management
• Adaptability
• Accountability
• Dependability
• Quick learner

Experience

• 3 years to less than 5 years