4 days ago – be among the first 25 applicants
Job Title
Technical Support Specialist - 12-month maternity leave
Location
Sherwood Park, Alberta, Canada
Overview
Languages : English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Computer programming / programmer, general
- Computer science
- Network and system administration / administrator
Experience
1 year to less than 2 years
Work setting
Computer hardware or software retailer / wholesalerResponsibilities
Give access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsSupervise other technical support workers in this groupProvide business systems, network and Internet support to users in response to identified difficultiesSet up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate softwarePerform Web-server backup and recovery operationsProvide customer serviceManage incidentsBenefits
Dental planHealth care planVision care benefitsSenior level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
IT Services and IT Consulting
#J-18808-Ljbffr