Pub Server

Our philosophy is “to be great you need to have great people”. Accordingly, we are always searching for “great people”. If you thrive in a dynamic, entrepreneurial workplace we would be very interested in hearing from you.

A Day in YOUR Life as a Pub Server

Every person that enters our pub should be greeted and feel like a guest! This is YOU on your first day of work and every work day after that. You walk in with a smile, say hello to passing guests and acknowledge your colleagues perhaps with a smile, nod or salutation. You already have a feel for how your day is going to unfold based on the flow and noise level in the bar and you aren’t even in uniform yet! You make your way to the employee change room and transform into your, sharp, sophisticated look with your professional uniform. You punch in at the time clock and energetically join your teammates in the pub.

You may be preparing to join a shift or open the pub for business. Regardless of the time of day or length of shift you are ready to meet every guest with exceptional service and care!

As we open the pub, we focus on cleanliness and preparedness. First impressions are essential to repeat business. How does the pub smell? Is it fresh, but without the smell of cleaning chemicals? Are the bar stools and table chairs centred and clean? Table and bar tops clean to the touch and not sticky from the previous night? You are confident the pub looks great and you prepare to welcome your hotel guests and locals with a smile and cheerful attitude. The pub is a lively place and should be a fun place for guests to gather however, we can’t do it alone. Throughout the day you will be in constant communication with your supporting team. Did you know that some guests aren’t aware of our specialty items, whether that be, a local craft beer or a tasty food item from our chef? I see up selling opportunities in the future!

As the afternoon progresses into evening, the pub gets busier and a contagious buzz envelops the room. There may be an important game on the big screen, a UFC fight night or a group of locals for their trivia night! Regardless you read the guest as they enter and approach them with care and pleasantries. Don’t forget you are their ambassador to our hotel, surroundings and city. You may have to juggle some of those talents you have, make sure they know all the great products the pub has to offer, maybe find them a new beer to try, or give a recommendation on a wine pairing for their meal. By the time you leave you are more than satisfied that your guests are all taken care of having a great time in our pub.

Who you are and why is this important…

• Enthusiastic, Attentive and Approachable
• Ensuring our guests and team mates feel comfortable.
• Organized & Communicative
• Clear, concise communication between team members and guests alike creates a smooth operation.
• Effective Multi-Tasker
• Personal interactions, phones, emails and on-going projects are always in play.

What happens behind the scenes of all those interactions…

What are we looking for..

Thank you for your interest in our company, we hope you apply today!

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