Company : IIQAF Group
Industry : Hospitality
Location : Canada (On-site)
Job Type : Full-time / Permanent
Pay : CAD 40000.00 CAD 55000.00 per year
Job Overview
IIQAF Group is seeking a professional and customer-focused Hotel Front Desk Clerk to join our hospitality operations in Canada. As the first point of contact for guests you will play a key role in delivering outstanding guest services front desk operations and reservation support while ensuring a smooth check-in and check-out experience.
This role is ideal for individuals with strong customer service hotel reception and administrative skills who thrive in a fast-paced hospitality environment.
Key Responsibilities
- Greet guests and manage hotel check-in and check-out procedures
- Handle reservations room assignments and guest inquiries
- Provide accurate information about hotel services amenities and local attractions
- Process payments invoices and front desk transactions
- Maintain accurate records using hotel management and PMS systems
- Respond to guest concerns professionally to ensure guest satisfaction
- Coordinate with housekeeping and maintenance teams regarding room status
- Follow hospitality standards safety policies and company procedures
Required Skills & Qualifications
Experience as a Hotel Front Desk Clerk Front Desk Agent or ReceptionistStrong customer service and communication skillsKnowledge of hotel front desk operations and reservation systemsAbility to multitask in a fast-paced hospitality environmentProfessional appearance and positive attitudeBasic computer and PMS system proficiencyPreferred Qualifications
Experience in hotels resorts or hospitality environmentsFamiliarity with property management systems (PMS)Strong problem-solving and organizational skillsAvailability for rotating shifts nights weekends and holidaysWhy Join IIQAF Group
Competitive salary : CAD 40000 CAD 55000 per yearStable role in the Hospitality industryCareer growth and professional development opportunitiesSupportive guest-focused work environmentKey Skills
Arabic Speaking,Administration,General Services,Billing,Import,Administration Support
Employment Type : FULL_TIME
Experience : years
Vacancy : 1