Talent.com
Manager Infrastructure Services
Manager Infrastructure ServicesDXC Technology • Markham, York Region, CA
Manager Infrastructure Services

Manager Infrastructure Services

DXC Technology • Markham, York Region, CA
12 days ago
Job type
  • Full-time
Job description

Job Description

DXC Technology (NYSE : DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

Location

Markham, ON. This position is required to perform on-site duties Monday through Friday. Per DXC policy, employees located within 25 miles of a DXC office or client site will be required to work onsite at minimum 2 times per week.

Minimum Requirements

  • Bachelor’s degree or equivalent practical experience.
  • 2 years of experience of leading data center technical teams within mission critical facilities.
  • 2 years of experience in program or project management.
  • 2 years of experience in one or more of the following areas : electrical systems, mechanical systems, controls, security monitoring, fire safety, or networking / fiber.
  • Must be able to obtain Reliability Clearance or higher
  • Proficient in Microsoft O365 tools

Preferred Requirements

  • 5 years of experience with mission-critical equipment / environments (e.g. switchgear, generators, chillers, cooling towers, air handling units, controls, security monitoring systems, fire safety systems).
  • Experience managing vendor relationships.

  • Knowledge of large‑scale facility electrical and mechanical systems.
  • Experience managing people and teams.

  • Ability to lift 50 pounds
  • Excellent communication, people, and problem‑solving skills.
  • Familiarity with IT equipment including servers, network switches, storage, and cabinets
  • Solid working knowledge of data center environments and infrastructure, network and telecommunications protocols, and disaster recovery.
  • Experience working with through audits (PCI, ISO, SOC).
  • Responsibilities

    Management of the Markham data center operations team.

  • Onboarding and training of new hires.
  • Interface and manage the onsite cable team, site support team, and media team to ensure daily operations is executed within quality and efficiency goals.
  • Performance management of all direct reports. Annual appraisals, performance improvement planning, continuous education, and mandatory training compliance of the team.
  • Work effectively within a matrix organization, collaborating with cross‑functional partners, vendors, and internal teams to resolve issues and maintain operations.
  • Manage multiple data center projects from inception to completion overseeing all phases, including concept development, hardware design, installation, and testing and turnover.

  • Management of overall incident tickets and priority of projects.
  • Coordination with onsite data center facilities management for site escalations.
  • Assistance with data center workload placement and capacity planning.
  • Support of audits and tours as requested (PCI, ISO, SOC)
  • Assistance with new client projects, design and engineering support.
  • Vendor management and coordination.
  • Data Center Planning

  • Support DXC Technology Data Center IT equipment installation and removal planning activities.
  • Participate in planning of data center space and layout for new device installations, removals, and cabling infrastructure builds
  • Complete and return to Hardware Planning Site Inspection forms as requested for equipment assignments and removals.
  • Service Management

  • Support DXC Technology’s Service Management process and procedures including performing activities in the designated DXC Technology tools and ticketing systems.
  • Provide a completed root cause analysis report with remediation actions for incidents resulting from a failed task or preventable event in accordance with DXC standards and service level targets of this SOW.
  • Perform ITIL level activities related to Incident, Problem and Change

  • Review requests in DXC Technology tools and ticketing systems
  • Contribute to the creation of tickets and content in DXC Technology Tools and ticketing systems
  • Attend DXC Technology planning meetings to prepare for planned activity windows
  • Approve requests in DXC Technology tools and ticketing systems
  • Record activities performed in DXC Technology tools and ticketing systems
  • Mark requests complete in DXC Technology tools and ticketing systems
  • Perform problem and root cause activities related to facilities incidents
  • Documentation

  • Accurately track, record, and maintain documentation related to data center systems and environments.
  • DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

    In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

    Note : This option is reserved for applicants needing a reasonable accommodation related to a disability.

    At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

    Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

    #J-18808-Ljbffr

    Create a job alert for this search

    Manager Infrastructure Services • Markham, York Region, CA

    Similar jobs
    Sr. Director of Centralized Infrastructure Services and Dev Ops

    Sr. Director of Centralized Infrastructure Services and Dev Ops

    Sangoma • Toronto, ON, CA
    Remote
    Full-time
    Quick Apply
    Senior Director of Central Infrastructure & DevOps Engineering.Sangoma, a pioneer in business communications solutions, is seeking an experienced Infrastructure / Dev Ops Sr.Sangoma is dedicated ...Show more
    Last updated: 2 days ago
    Director of Hybrid Cloud Architecture

    Director of Hybrid Cloud Architecture

    SarasCan Inc • Toronto C6A, ON, Canada
    Remote
    Full-time
    A leading IT consulting firm in Toronto, Ontario, seeks an experienced Infrastructure Architect to develop and implement a comprehensive hybrid cloud strategy. The role demands over 15 years of expe...Show more
    Last updated: 20 days ago • Promoted
    Senior Engineer - Network Operations

    Senior Engineer - Network Operations

    Ting Internet • Toronto, ON, Canada
    Full-time
    Ting Internet is a leading fiber Internet provider in the United States, delivering future-proof internet in over a dozen Ting Towns across the country. As part of Tucows (NASDAQ : TCX, TSX : TC), Ting ...Show more
    Last updated: 5 days ago • Promoted
    Senior Platform Engineer Cloud Infrastructure & DevOps

    Senior Platform Engineer Cloud Infrastructure & DevOps

    Quickplay • Toronto, ON, Canada
    Full-time
    At Quickplay, we are technologists at heart who are passionate about what we do.We believe in transparency, fairness, and collaboration while tackling some of the toughest use cases in OTT video.We...Show more
    Last updated: 30+ days ago • Promoted
    Cloud Solution Architect - Infrastructure

    Cloud Solution Architect - Infrastructure

    Forhyre • Toronto, ON, Canada
    Full-time
    We are looking for a Cloud Solution Architect - Infrastructure to design the structure of our clients IT systems and oversee programs to ensure the proper architecture is implemented.In this role, ...Show more
    Last updated: 30+ days ago • Promoted
    Senior Manager, IT Infrastructure & Operations

    Senior Manager, IT Infrastructure & Operations

    ICES Central • Toronto, ON, Canada
    Full-time
    ICES is a world-leadinghealth research and analytics institute.With a wealth of data and analytic expertise, we create trusted evidence that has changed health policy and practice and helps ensure ...Show more
    Last updated: 30+ days ago • Promoted
    Infrastructure Integration Specialist Ns 10179-1512

    Infrastructure Integration Specialist Ns 10179-1512

    Foilcon • Toronto, Ontario, Canada
    Full-time
    Quick Apply
    This Resources will act as the Subject Matter Expert on enterprise F5 Application Delivery Controller hardware, software and functions to ensure all F5’s in (Application Hosting Services, On Premis...Show more
    Last updated: 12 days ago
    Infrastructure Solution Specialist

    Infrastructure Solution Specialist

    CI Financial Corp. • Toronto, ON, CA
    Full-time
    At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to gro...Show more
    Last updated: 4 days ago
    Azure & IT Infrastructure Partner — Platform Leader

    Azure & IT Infrastructure Partner — Platform Leader

    Options Consulting Solutions • Toronto C6A, ON, Canada
    Full-time
    A non-governmental organization is seeking an Infrastructure and Platforms Partner to manage IT infrastructure and software applications. This role requires expertise in Microsoft technologies, part...Show more
    Last updated: 20 days ago • Promoted
    Senior Contracts Manager - Rail / Major Infrastructure

    Senior Contracts Manager - Rail / Major Infrastructure

    SSA Recruitment (CA) • Toronto, ON, Canada
    Permanent
    Contracts Manager – Rail / Major Infrastructure.A well-established international engineering consultancy is expanding its footprint in Toronto and is seeking an experienced.This is a permanen...Show more
    Last updated: 11 days ago • Promoted
    Senior Engineer - Network Operations

    Senior Engineer - Network Operations

    Tucows • Toronto, ON, Canada
    Full-time
    Ting Internet is a leading fiber Internet provider in the United States, delivering future-proof internet in over a dozen Ting Towns across the country. As part of Tucows (NASDAQ : TCX, TSX : TC), Ting ...Show more
    Last updated: 5 days ago • Promoted
    Network Engineer - Intermediate

    Network Engineer - Intermediate

    TekWissen LLC • Markham, ON, Canada
    Temporary
    Quick Apply
    Overview : Show more
    Last updated: 3 days ago
    Manager - Intensive Services

    Manager - Intensive Services

    Lumenus Community Services • Toronto, ON, Canada
    Full-time +1
    Lumenus Community Services is committed to diversity, equity and inclusion.We value a recruitment and selection process that is inclusive and barrier-free and we encourage applications from all ind...Show more
    Last updated: 17 days ago • Promoted
    Senior Data Center Infrastructure Engineer

    Senior Data Center Infrastructure Engineer

    Nextologies Limited • Markham, ON, Canada
    Full-time
    Senior Data Center Infrastructure Engineer.Physical infrastructure, networking, power, cooling, and video transport).Act as senior escalation point for data center infrastructure incidents, physica...Show more
    Last updated: 7 days ago • Promoted
    Principal Program Manager - Network, Cloud & Infrastructure

    Principal Program Manager - Network, Cloud & Infrastructure

    NearSource • Toronto, ON, Canada
    Full-time
    Principal Program Manager – Network, Cloud & Infrastructure.NearSource is looking for a Principal Program Manager to lead the Network, Cloud, and Infrastructure portfolio spanning Network...Show more
    Last updated: 2 days ago • Promoted
    Manager, Information Systems

    Manager, Information Systems

    International Business University • Toronto, ON, Canada
    Full-time
    International Business University (IBU) stands as Ontario's first independent not-for-profit university.Having received Ministerial consent for full accreditation in 2020 and DLI approval in 20...Show more
    Last updated: 8 days ago • Promoted
    P2V Migration & Infrastructure Modernization Lead

    P2V Migration & Infrastructure Modernization Lead

    Featmate • Toronto, Canada
    Full-time
    A leading technology organization in Canada is seeking a Server Virtualization & Infrastructure Modernization Lead to oversee the critical transition of a 50-server fleet to a virtualized environme...Show more
    Last updated: 3 days ago • Promoted
    Senior Engineer - Network Operations

    Senior Engineer - Network Operations

    Tucows Inc. • Toronto, ON, Canada
    Full-time
    Ting Internet is a leading fiber Internet provider in the United States, delivering future-proof internet in over a dozen Ting Towns across the country. As part of Tucows (NASDAQ : TCX, TSX : TC), Ting ...Show more
    Last updated: 5 days ago • Promoted